Loop Returns & Exchanges
Shopify Post-Purchase Software
Rating
4.6
feedback
370
chart
#1,226
All reviews
Review RSS Feed
Nov. 5, 2025
Customer service is great - Ninthuga was very quick to answer and provided a thorough response. Very happy with Loop!
Nov. 4, 2025
Emma was incredibly supportive and attentive! Responded in a timely manner and directed my questions to the right person whom could clarify step by step what I needed to do in order to get the data I needed.
Store
KOIO
Using app
About 5 years
Oct. 30, 2025
Oct. 23, 2025
Ninthuga resolved our issue responsibly and quickly, and we’re very satisfied with Loop Returns.
Oct. 14, 2025
Oct. 13, 2025
Oct. 8, 2025
The team provided fast assitance that was clear and helpful. I am always confident that the level of service provided will be top notch.
Oct. 7, 2025
Sept. 26, 2025
Great experience as Loop Team member help me restore my account quickly as I use this application for daily work tasks. Her name was Emma Pennington appreciate it!
Sept. 25, 2025
The support we receive from Loop is fantastic. If ever a rare technical issue pops up, they provide quick and easy-to-manage resolutions, ensuring little customer impact on our side. Highly recommend their platform for your returns!
Sept. 25, 2025
Sept. 18, 2025
Loop Returns & Exchanges has been a great solution for Body Glove. We've been able to optimize returns management & flow in a complicated drop ship model.
This is awesome feedback, thanks so much for sharing! We’re thrilled Loop has helped streamline and optimize your returns. Excited to keep supporting Body Glove as you grow 🙌