All reviews

Rating Breakdown

  • 5
    88% (320 ratings)
  • 4
    4% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (5 ratings)
  • 1
    7% (24 ratings)

Reviews with Text

  • 91% (331)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 23, 2025

Ninthuga resolved our issue responsibly and quickly, and we’re very satisfied with Loop Returns.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Quick and friendly service

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Amazing!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Fast customer service response times

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Using app

About 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Store

Bombas

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

The team provided fast assitance that was clear and helpful. I am always confident that the level of service provided will be top notch.

Store

Betts

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

So convenient and systematic. Customer support was also superb!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Great experience as Loop Team member help me restore my account quickly as I use this application for daily work tasks. Her name was Emma Pennington appreciate it!

Store

Stüssy

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

The support we receive from Loop is fantastic. If ever a rare technical issue pops up, they provide quick and easy-to-manage resolutions, ensuring little customer impact on our side. Highly recommend their platform for your returns!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Using app

About 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Store

REEF

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Loop Returns & Exchanges has been a great solution for Body Glove. We've been able to optimize returns management & flow in a complicated drop ship model.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

This is awesome feedback, thanks so much for sharing! We’re thrilled Loop has helped streamline and optimize your returns. Excited to keep supporting Body Glove as you grow 🙌

5 / 5 Share

Sept. 18, 2025

Their support team is so responsive!

Store

FIGS

Using app

About 8 years

Total reviews

3

Average rating

5.0

Developer Reply

Such great feedback, thanks so much for sharing! We 💙 our support team!

5 / 5 Share

Sept. 17, 2025

Emma was responsive and helpful in getting me set up in the account!

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

So glad to hear Emma was able to help get you set up 🙌 Thanks for taking the time to share this!

5 / 5 Share

Sept. 17, 2025

Using app

Over 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Loop Returns & Exchanges offers outstanding customer service — always ready to help with anything. The system is user-friendly, lets us track every return with ease, and smoothly handles about 95% of our cases. Even the exceptional ones are clearly highlighted, making them simple to resolve quickly. A great partner to our company. Personal thank you to Ali and Rece for each support they've provided.

Using app

11 months

Total reviews

6

Average rating

4.8

Developer Reply

This is such a thoughtful review - thank you for sharing! 🌟 We’re so glad Loop has been a strong fit, and shoutout to Ali and Rece 👏