Loop Returns & Exchanges
Shopify Post-Purchase Software
Rating
4.7
feedback
365
chart
#1,493
All reviews
Review RSS Feed
Oct. 23, 2025
Ninthuga resolved our issue responsibly and quickly, and we’re very satisfied with Loop Returns.
Oct. 14, 2025
Oct. 13, 2025
Oct. 8, 2025
The team provided fast assitance that was clear and helpful. I am always confident that the level of service provided will be top notch.
Oct. 7, 2025
Sept. 26, 2025
Great experience as Loop Team member help me restore my account quickly as I use this application for daily work tasks. Her name was Emma Pennington appreciate it!
Sept. 25, 2025
The support we receive from Loop is fantastic. If ever a rare technical issue pops up, they provide quick and easy-to-manage resolutions, ensuring little customer impact on our side. Highly recommend their platform for your returns!
Sept. 25, 2025
Sept. 18, 2025
Loop Returns & Exchanges has been a great solution for Body Glove. We've been able to optimize returns management & flow in a complicated drop ship model.
This is awesome feedback, thanks so much for sharing! We’re thrilled Loop has helped streamline and optimize your returns. Excited to keep supporting Body Glove as you grow 🙌
Sept. 18, 2025
Their support team is so responsive!
Such great feedback, thanks so much for sharing! We 💙 our support team!
Sept. 17, 2025
Emma was responsive and helpful in getting me set up in the account!
So glad to hear Emma was able to help get you set up 🙌 Thanks for taking the time to share this!
Sept. 17, 2025
Sept. 16, 2025
Loop Returns & Exchanges offers outstanding customer service — always ready to help with anything. The system is user-friendly, lets us track every return with ease, and smoothly handles about 95% of our cases. Even the exceptional ones are clearly highlighted, making them simple to resolve quickly. A great partner to our company. Personal thank you to Ali and Rece for each support they've provided.
This is such a thoughtful review - thank you for sharing! 🌟 We’re so glad Loop has been a strong fit, and shoutout to Ali and Rece 👏