All reviews

Rating Breakdown

  • 5
    88% (345 ratings)
  • 4
    4% (14 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (7 ratings)
  • 1
    6% (23 ratings)

Reviews with Text

  • 90% (353)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 6, 2025

Love the speedy customer service, I've partnered with Rece and learn something new each time we have an exchange!

Store

tomboyx

Using app

About 5 years

Total reviews

6

Average rating

4.5

5 / 5 Share

Nov. 5, 2025

Support was prompt and very clearly explained. Was able to provide the information that was not clear from bot responses

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Customer service is great - Ninthuga was very quick to answer and provided a thorough response. Very happy with Loop!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Emma was incredibly supportive and attentive! Responded in a timely manner and directed my questions to the right person whom could clarify step by step what I needed to do in order to get the data I needed.

Store

KOIO

Using app

About 5 years

5 / 5 Share

Oct. 30, 2025

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

One of the best. 10/10

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Ninthuga resolved our issue responsibly and quickly, and we’re very satisfied with Loop Returns.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Quick and friendly service

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Amazing!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Fast customer service response times

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Using app

About 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Store

Bombas

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

The team provided fast assitance that was clear and helpful. I am always confident that the level of service provided will be top notch.

Store

Betts

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

So convenient and systematic. Customer support was also superb!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Great experience as Loop Team member help me restore my account quickly as I use this application for daily work tasks. Her name was Emma Pennington appreciate it!

Store

Stüssy

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

The support we receive from Loop is fantastic. If ever a rare technical issue pops up, they provide quick and easy-to-manage resolutions, ensuring little customer impact on our side. Highly recommend their platform for your returns!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Using app

About 4 years

Total reviews

9

Average rating

5.0