Loop Returns & Exchanges for Shopify

Loop Returns & Exchanges

Manage returns, exchanges, tracking, order editing & more!
Rating
4.7
Feedback
408
Reviews
Chart
#497
Shopify

All reviews

5 / 5 Share
June 16, 2025

Store Using app Total reviews Average rating
FilterBaby About 1 year 6 4.7
5 / 5 Share
June 11, 2025

Has made my life significantly easier and customer support team is great, and responds fast. If you have a business that issues exchanges or returns you would be dumb not to use them!

Store Using app Total reviews Average rating
ProSlide Sports About 1 month 2 5.0
Developer Reply

So glad to hear that Loop's making life easier! 🙌 We’re especially proud of our support team for delivering fast, helpful service. Thanks for the glowing review, it means a lot!

5 / 5 Share
Sept. 29, 2025

I needed some clarification on accessing the Loop dashboard section, and Emma Pennington kindly guided me through the process with patience and helped me find exactly what I needed.

Store Using app Total reviews Average rating
Sand Cloud Over 5 years 5 5.0
Developer Reply

We’re lucky to have Ninthuga on the team! 🌟 So glad they could get everything sorted quickly for you. If anything else pops up, you know where to find us!

5 / 5 Share
June 9, 2025

I had a meeting with lindsey and she was extremely helpful! she walked me through all the things i needed to know and was an absolute delight to work with. This company is the real deal and they really care about their customers.

Store Using app Total reviews Average rating
Luvo Store Almost 4 years 5 5.0
Developer Reply

Huge shoutout to Lindsey! We're so happy she made your experience smooth and enjoyable 💛

5 / 5 Share
June 4, 2025

Amazing customer experience! They are super responsive and typically respond within the hour.

Store Using app Total reviews Average rating
Bea Colette About 1 year 1 5.0
Developer Reply

Thanks for the review! Speedy, helpful support is what we aim for, so it’s awesome to hear we’re hitting the mark. We're always just a message away!

5 / 5 Share
June 3, 2025

Wonderful app and even better customer service! We have been using Loop Returns for a little over a year and it has made our lives SO much easier.

Store Using app Total reviews Average rating
Bunny and Babe Winnetka Over 1 year 1 5.0
Developer Reply

Thanks for being with us for the past year 🥳 We’re thrilled that Loop has been such a game-changer for you!

5 / 5 Share
June 3, 2025

Store Using app Total reviews Average rating
Unbound Merino Over 4 years 8 5.0
5 / 5 Share
June 2, 2025

Emma responds quickly and gives clear, step-by-step help. Super easy to work with!!

Store Using app Total reviews Average rating
Jetty 2 months 3 5.0
Developer Reply

Woohoo, go Emma 🙌 We’re so glad she could walk you through everything with clarity and speed. Thanks for the awesome feedback!

5 / 5 Share
May 27, 2025

I've requested a few changes and it was done within 1 working day, really happy with the speed of solving the problem. thanks

Store Using app Total reviews Average rating
ASCENO Almost 3 years 1 5.0
Developer Reply

Love hearing this! Our team works hard to move fast and keep things simple, so it’s great to know we hit the mark. Thanks for the kind words!

5 / 5 Share
May 23, 2025

Emma was awesome! Resolved my issue professionally and prompt!

Store Using app Total reviews Average rating
Social Status About 1 year 4 5.0
Developer Reply

Emma! 💥 That is awesome to hear. Thanks for the great review!

5 / 5 Share
May 22, 2025

Store Using app Total reviews Average rating
Ramy Brook Almost 2 years 12 4.6
5 / 5 Share
May 5, 2025

I would say the customer service is the best part of working with Loop Returns. As a small business, you can feel like a jack of all trades but a master of none. The support we have had from Loop Customer Support team has helped us build the confidence we need to start feeling like a master of Loop Returns!

Store Using app Total reviews Average rating
by Kin Aesthetics 5 months 20 4.6
Developer Reply

We love this so much 🙌 Thanks for sharing, reviews like these mean the world to us!

5 / 5 Share
May 1, 2025

Store Using app Total reviews Average rating
ALPAKA Over 2 years 19 5.0
5 / 5 Share
April 30, 2025

5 star rating for LOOP! The team is so responsive whenever we need any assistance and there's always someone available to help. Great platform for our business and we would recommend to all.

Store Using app Total reviews Average rating
Earls Collection 9 months 1 5.0
Developer Reply

Thanks for the 5 stars! ⭐ We’re so glad Loop has been a great fit for your business. Our team is always just a message away when you need us, appreciate the recommendation!

5 / 5 Share
April 29, 2025

Rece is always open to help, and provide support so fast! Super happy with Loop

Store Using app Total reviews Average rating
Indyeva Over 1 year 11 4.9
Developer Reply

Big shoutout to Rece! We're so glad they’ve made your Loop experience even better. Thanks for the love 💙

5 / 5 Share
April 29, 2025

Loop makes our return process seamless for both clients and our team. Not to mention, reliable and kind customer service as well.

Store Using app Total reviews Average rating
BODE 8 months 2 5.0
Developer Reply

Love hearing that Loop is making your process seamless 🙌 Thanks for the kind words, we’re always here if you need anything!

5 / 5 Share
April 29, 2025

Works well and customer service is very helpful!

Store Using app Total reviews Average rating
Diadem Sports About 1 year 4 5.0
Developer Reply

So glad you've had a great experience 😊 Thanks for the feedback, we’re happy to support you!

5 / 5 Share
April 23, 2025

They were very helpful.

Store Using app Total reviews Average rating
Bryr Studio Over 1 year 3 5.0
Developer Reply

Thanks for taking the time to leave a review! We’re glad we could help, always here when you need us 💙

5 / 5 Share
April 16, 2025

The team was super helpful in helping me set up returns for outside the US. Onboarding Loop itself was also seamless and makes life easy!

Store Using app Total reviews Average rating
BRIDEMERCH 5 months 4 4.8
Developer Reply

So glad to hear onboarding was smooth and that we could support your international return setup 🌍 Thanks for the kind words, we’re here anytime you need us!

5 / 5 Share
April 11, 2025

Customer Support was truly helpful and answered my questions completely and quickly.

Store Using app Total reviews Average rating
Thursday Boot Company About 7 years 5 5.0
Developer Reply

Thanks so much for the review! 😊 Great to hear our support team could get you the answers you needed quickly and clearly. Don’t hesitate to reach out again, we’re always here to help!

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