Loop Returns & Exchanges
All reviews
Amazing app and excellent support from Ninthuga.
Appreciate the kind words! So glad you had a great experience with the team ๐
Great Support Team always so helpful
Thanks for the love! ๐
Loop Returns and Exchanges work great with our Shopify store. I have received nothing by great customer service while they helped onboard us to the Offset program and anytime I have an issue they not only respond quickly but actually help and do things like pre-build the workflow for what I need vs just sending links for me to figure it out on my own. I highly recommend Loop.
So glad to hear Offset is working well for you! Happy our team made setup seamless! ๐
Excellent Customer Experience team that's always quick to reply with helpful info and resources!
We always feel supported by their staff and their platform. Loop's customer support is always so quick to respond and help with any questions or issues we may have.
Incredible support. We were a particularly difficult setup and configuration but support was ALWAYS quick to respond and tackle the challenges we were facing. I can't recommend them more highly!
Quick and efficient customer services.
Has made my life significantly easier and customer support team is great, and responds fast. If you have a business that issues exchanges or returns you would be dumb not to use them!
So glad to hear that Loop's making life easier! ๐ Weโre especially proud of our support team for delivering fast, helpful service. Thanks for the glowing review, it means a lot!
I needed some clarification on accessing the Loop dashboard section, and Emma Pennington kindly guided me through the process with patience and helped me find exactly what I needed.
Weโre lucky to have Ninthuga on the team! ๐ So glad they could get everything sorted quickly for you. If anything else pops up, you know where to find us!
I had a meeting with lindsey and she was extremely helpful! she walked me through all the things i needed to know and was an absolute delight to work with. This company is the real deal and they really care about their customers.
Huge shoutout to Lindsey! We're so happy she made your experience smooth and enjoyable ๐
Amazing customer experience! They are super responsive and typically respond within the hour.
Thanks for the review! Speedy, helpful support is what we aim for, so itโs awesome to hear weโre hitting the mark. We're always just a message away!
Wonderful app and even better customer service! We have been using Loop Returns for a little over a year and it has made our lives SO much easier.
Thanks for being with us for the past year ๐ฅณ Weโre thrilled that Loop has been such a game-changer for you!
Emma responds quickly and gives clear, step-by-step help. Super easy to work with!!
Woohoo, go Emma ๐ Weโre so glad she could walk you through everything with clarity and speed. Thanks for the awesome feedback!
I've requested a few changes and it was done within 1 working day, really happy with the speed of solving the problem. thanks
Love hearing this! Our team works hard to move fast and keep things simple, so itโs great to know we hit the mark. Thanks for the kind words!
Emma was awesome! Resolved my issue professionally and prompt!
Emma! ๐ฅ That is awesome to hear. Thanks for the great review!
I would say the customer service is the best part of working with Loop Returns. As a small business, you can feel like a jack of all trades but a master of none. The support we have had from Loop Customer Support team has helped us build the confidence we need to start feeling like a master of Loop Returns!
We love this so much ๐ Thanks for sharing, reviews like these mean the world to us!
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