All reviews

Rating Breakdown

  • 5
    88% (346 ratings)
  • 4
    4% (14 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (7 ratings)
  • 1
    6% (23 ratings)

Reviews with Text

  • 90% (354)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2025

Store

SpotOn

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the rating! 🙌 We’re here whenever you need anything at all!

5 / 5 Share

Nov. 21, 2025

Fast and helpful service!

Store

RUDIS

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Appreciate the love! 💙 Let us know if we can help with anything in the future!

5 / 5 Share

March 7, 2025

Using app

Over 3 years

Total reviews

11

Average rating

5.0

Developer Reply

Grateful for the 5 stars! ⭐️ Always here to support your team with whatever you need!

5 / 5 Share

March 5, 2025

Thank you to Emma for always being so efficient when we have questions or issues with Loop. Appreciate her prompt responses.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Emma FTW! 🏆 We're so lucky to have her on the team and even luckier to work with awesome brands like yours. Thanks for the love!

5 / 5 Share

Feb. 28, 2025

Rece was AWESOME! He went above and beyond for me and I am very grateful. His response was prompt and very insightful. I appreciate it a lot! He is definitely a gem and deserves a raise and promotion!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Rece is truly a gem 💎 and we’re so glad he made your experience with Loop great! Thank you for sharing the love!

5 / 5 Share

Feb. 27, 2025

Store

BONTON

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the stars! ⭐ We’re happy to have you with us and we’re here anytime if you need anything!

5 / 5 Share

Oct. 21, 2025

Fast and helpful support!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback! Our team is always happy to help. Thank you for sharing! 🙌

5 / 5 Share

Feb. 21, 2025

Loop support is always informative and quick to help solve any issues we have .

Using app

Over 4 years

Total reviews

19

Average rating

4.9

Developer Reply

Thank you! We’re always here to support you and make sure any issues are resolved quickly ⭐️

5 / 5 Share

Feb. 20, 2025

LOOP has made returns/exchanges seamless and reduced the stress! Customer service was also very quick to resolve any questions.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We love hearing that Loop has helped make your returns and exchanges stress-free! Our team is always here to help, and we appreciate your review 💙

5 / 5 Share

Feb. 20, 2025

Rece was wonderful!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We’ll be sure to pass this along to Rece! Thanks for the shoutout 🙌

5 / 5 Share

Feb. 19, 2025

Working with Loop has been one of the most seamless experiences. They have the most innovative and advanced return portal for our customers, and the ever-changing demands and requests of returns. There customer support team is fully-responsive, and always finds a solution, even in the most difficult of cases. They literally take care of everything, and they are the only return portal we recommend :)

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

Developer Reply

Wow—this means the world to us! We pride ourselves on providing a seamless experience and always finding solutions for our customers. Thank you for trusting Loop as your go-to returns portal! 💙🙌

5 / 5 Share

Feb. 19, 2025

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for the 5 stars! ⭐️

5 / 5 Share

Feb. 18, 2025

I needed my MFA set up and got a seamless experience within 20 minutes of reaching out!

Store

HOMAGE

Using app

Over 6 years

Total reviews

9

Average rating

4.9

Developer Reply

We're so glad we could get your MFA set up quickly and seamlessly! Thanks for taking the time to share your experience ⭐️

5 / 5 Share

Feb. 14, 2025

Loop Returns has been a Game Changer for Capelle Miami. We went from a very manual process in doing returns to an almost set it and forget it process. Loop offers great and speedy customer service, which we always appreciate.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We love hearing that Loop has been a game changer for Capelle Miami 💙Automating returns can be a huge time-saver, and we're so glad to be part of your process. Thanks for the great review!

5 / 5 Share

Feb. 11, 2025

Our experience with Loop has been excellent. The integration is seamless, and their customer support has been outstanding.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

We’re so happy to hear that your experience with Loop has been excellent! Thank you for sharing ⭐️

5 / 5 Share

Feb. 11, 2025

Being in retail, we all know that excellent customer service is priority. The problem, of course, is when other companies do not share this same mentality. Such is not the the case with Loop Returns! Twice now, I have needed to reach out for immediate support and have received excellent and quick service. Highly reccomend!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear that our team has provided you with quick and excellent support. Customer service is at the heart of what we do, and we appreciate you recommending Loop 💙

5 / 5 Share

Dec. 16, 2025

Everyone at the Support team at LOOP is super helpful. All my questions are answered within a great timeframe!

Store

Gottex

Using app

About 1 year

Total reviews

6

Average rating

4.5

Developer Reply

Thanks for the great feedback! We’re happy to hear our team has been responsive and helpful - we’re always here for you 💙🤝

5 / 5 Share

Feb. 6, 2025

very helpful customer service team to help you through any issues that arise. I am very satisfied with this app

Store

ASKK NY

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We’re so glad you had a great experience with our support team 🤩💙 Thanks for your review and for trusting Loop!

5 / 5 Share

Feb. 4, 2025

Very helpful and responded quickly with any questions we had

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We’re always here to help 🤝 Glad we could answer your questions quickly!

5 / 5 Share

Feb. 4, 2025

Got all the help I needed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear we could assist you! Thanks for the review 💙⭐️