Loop Returns & Exchanges

Dec. 6, 2021

Loop has not only provided our business with the needs/wants that are crucial, but it has allowed for a much more improved customer journey with purchasing orders online. The staff at Loop is also a HUGE help when it comes to laying out our quarterly goals and roadmaps. They've been a pleasure to work with, and we love their services! It had made a massively positive impact on our business.

Dec. 3, 2021

We just are onboarding Loop and so far so good! Everything from our first meeting with our rep, Johnny, who really explained Loop in the most engaging way, to the initial phases have been exactly what we wanted. Effortless, simple and accessible!

Sept. 28, 2021

We use Loop to handle all of our Returns and it has been incredibly helpful to have an automated, simple to use and insightful platform to process returns and exchanges and give us in depth data to help drive product enhancements and changes

Sept. 22, 2021

I can't say enough positive things about the Loop Return platform, it integrates seamlessly with Shopify, has several pre-built 3rd party integrations, and importantly enough the user experience of the platform is super simple for our entire CX team. Beyond the platform itself, the team at Loop is top-notch! Everyone we've encountered and worked with has been amazing and super helpful. Our account team at Loop always goes the distance (and sometimes beyond!) for us and they are always ready and more than willing to jump into and understand the details of our business processes to ensure that our customers are always having the best possible return experience every step of the way! We consider the Loop team as a true extension of our team here at Princess Polly.

Sept. 21, 2021

Really impressed with the returns solution by Loop, we've automated our returns system that took a huge workload off our CS teams but also if there are any issues they are super responsive with a solution. Plus they have integrations with many companies to help you in further areas.

Sept. 20, 2021

Best RMA system on the market! Not only is it affordable but My account Managers and support team have been great. Can't wait to see all the new additions to their roadmap for 2022!

Sept. 20, 2021

This is the best returns app on Shopify easily. It has a super awesome customizable Returns Page, makes the entire return/exchange process super automated for the customer, and has features that help you to get more people to exchange instead of return. Their new analytics features are awesome as well! We have tried Returnly, Happy Returns, ReturnsMagic and this is the best by far!