Loop Returns & Exchanges for Shopify

Loop Returns & Exchanges

Manage returns, exchanges, tracking, order editing & more!
Rating
4.7
Feedback
408
Reviews
Chart
#497
Shopify

All reviews

5 / 5 Share
April 10, 2025

The support team was able to help us implement a workflow tool we were wanting to add but were unsure how we would go about it. They were knowledgeable in their response, and we were able to create the workflow we needed with their assistance.

Store Using app Total reviews Average rating
Harmonic Arts About 2 months 4 4.8
Developer Reply

This is great to hear, thanks for sharing! So glad we could help 🙌

5 / 5 Share
April 9, 2025

Great app! Makes handling customer returns easy!

Store Using app Total reviews Average rating
TiScrubs Over 1 year 10 5.0
Developer Reply

Music to our ears 🎶 Thanks for the love, glad to hear Loop’s keeping your returns easy and stress-free!

5 / 5 Share
April 8, 2025

Fast, easy, and accurate assistance

Store Using app Total reviews Average rating
NEST New York 3 months 3 4.7
Developer Reply

That’s what we’re going for! Thanks for taking the time to share your experience, we’re here whenever you need us.

5 / 5 Share
April 6, 2025

Customer service is very helpful - specially Ninthuga

Store Using app Total reviews Average rating
Good Totes (US) 2 months 1 5.0
Developer Reply

Thanks so much for the shoutout! 🙌 We’re lucky to have Ninthuga on the team, and even luckier to support awesome brands like yours. Let us know if you need anything else!

5 / 5 Share
March 28, 2025

Fantastic customer support that answers my questions in a timely fashion and is always very courteous. Thanks so much! :)

Store Using app Total reviews Average rating
Elevated Craft About 2 months 5 5.0
Developer Reply

Thank YOU! 💌 We’re so happy to hear you’ve had a smooth support experience — always here to help however we can!

5 / 5 Share
March 28, 2025

Store Using app Total reviews Average rating
Developer Reply

Thanks for dropping us some stars! ⭐ We’re so glad you’re having a great experience with Loop!

5 / 5 Share
March 25, 2025

Loop has become invaluable to us. Excellent software and support!

Store Using app Total reviews Average rating
Developer Reply

This kind of feedback fuels us! 🔥 Thanks for letting us be a part of your success story. We're here whenever you need us with the tools and support to keep things moving!

5 / 5 Share
March 25, 2025

Store Using app Total reviews Average rating
Rugs USA 12 months 1 5.0
Developer Reply

Thanks so much for the stars! 🌟 We're thrilled you're having a great experience and are always here if you need anything!

5 / 5 Share
April 24, 2025

quick response and solved my issue - Rece is great!

Store Using app Total reviews Average rating
LESET Almost 2 years 2 5.0
Developer Reply

Speedy support is what we’re all about! ⚡ So glad we could get things sorted for you, let us know if there’s anything else we can help with!

5 / 5 Share
March 21, 2025

Emma responded right away with clear directions that I was able to follow to understand how to resolve my issue.

Store Using app Total reviews Average rating
Fashionable Hats Over 4 years 4 5.0
Developer Reply

Go Emma! 🚀 We’re so glad you had a smooth support experience — clear, fast help is what we strive for. Don’t hesitate to reach out again if anything pops up!

5 / 5 Share
March 19, 2025

Store Using app Total reviews Average rating
SpotOn Almost 2 years 2 5.0
Developer Reply

Thanks for the rating! 🙌 We’re here whenever you need anything at all!

5 / 5 Share
Nov. 21, 2025

Fast and helpful service!

Store Using app Total reviews Average rating
RUDIS Over 2 years 3 5.0
Developer Reply

Appreciate the love! 💙 Let us know if we can help with anything in the future!

5 / 5 Share
March 7, 2025

Store Using app Total reviews Average rating
ettitude Over 3 years 11 5.0
Developer Reply

Grateful for the 5 stars! ⭐️ Always here to support your team with whatever you need!

5 / 5 Share
March 5, 2025

Thank you to Emma for always being so efficient when we have questions or issues with Loop. Appreciate her prompt responses.

Store Using app Total reviews Average rating
LA Dance Designs 10 months 2 5.0
Developer Reply

Emma FTW! 🏆 We're so lucky to have her on the team and even luckier to work with awesome brands like yours. Thanks for the love!

5 / 5 Share
Feb. 28, 2025

Rece was AWESOME! He went above and beyond for me and I am very grateful. His response was prompt and very insightful. I appreciate it a lot! He is definitely a gem and deserves a raise and promotion!

Store Using app Total reviews Average rating
A Ma Maniere 12 months 3 5.0
Developer Reply

Rece is truly a gem 💎 and we’re so glad he made your experience with Loop great! Thank you for sharing the love!

5 / 5 Share
Oct. 21, 2025

Fast and helpful support!

Store Using app Total reviews Average rating
LAMADECLOTHING.com About 1 year 2 5.0
Developer Reply

We appreciate your feedback! Our team is always happy to help. Thank you for sharing! 🙌

5 / 5 Share
Feb. 21, 2025

Loop support is always informative and quick to help solve any issues we have .

Store Using app Total reviews Average rating
Cozy Earth Over 4 years 20 4.9
Developer Reply

Thank you! We’re always here to support you and make sure any issues are resolved quickly ⭐️

5 / 5 Share
Feb. 20, 2025

LOOP has made returns/exchanges seamless and reduced the stress! Customer service was also very quick to resolve any questions.

Store Using app Total reviews Average rating
Rosie Assoulin 4 months 2 5.0
Developer Reply

We love hearing that Loop has helped make your returns and exchanges stress-free! Our team is always here to help, and we appreciate your review 💙

5 / 5 Share
Feb. 20, 2025

Rece was wonderful!

Store Using app Total reviews Average rating
Shibumi Shade About 2 years 4 5.0
Developer Reply

We’ll be sure to pass this along to Rece! Thanks for the shoutout 🙌

5 / 5 Share
Feb. 19, 2025

Working with Loop has been one of the most seamless experiences. They have the most innovative and advanced return portal for our customers, and the ever-changing demands and requests of returns. There customer support team is fully-responsive, and always finds a solution, even in the most difficult of cases. They literally take care of everything, and they are the only return portal we recommend :)

Store Using app Total reviews Average rating
LEZÉ the Label Almost 4 years 3 4.7
Developer Reply

Wow—this means the world to us! We pride ourselves on providing a seamless experience and always finding solutions for our customers. Thank you for trusting Loop as your go-to returns portal! 💙🙌

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