Loop Returns & Exchanges for Shopify

Loop Returns & Exchanges

Manage returns, exchanges, tracking, order editing & more!
Rating
4.6
Feedback
446
Reviews
Chart
#282
Shopify

All reviews

5 / 5 Share
May 1, 2025

Store Using app Total reviews Average rating
ALPAKA Over 2 years 19 5.0
5 / 5 Share
April 30, 2025

5 star rating for LOOP! The team is so responsive whenever we need any assistance and there's always someone available to help. Great platform for our business and we would recommend to all.

Store Using app Total reviews Average rating
Earls Collection 9 months 1 5.0
Developer Reply

Thanks for the 5 stars! ⭐ We’re so glad Loop has been a great fit for your business. Our team is always just a message away when you need us, appreciate the recommendation!

5 / 5 Share
April 29, 2025

Rece is always open to help, and provide support so fast! Super happy with Loop

Store Using app Total reviews Average rating
Indyeva Over 1 year 12 4.9
Developer Reply

Big shoutout to Rece! We're so glad they’ve made your Loop experience even better. Thanks for the love 💙

5 / 5 Share
April 29, 2025

Loop makes our return process seamless for both clients and our team. Not to mention, reliable and kind customer service as well.

Store Using app Total reviews Average rating
BODE 8 months 2 5.0
Developer Reply

Love hearing that Loop is making your process seamless 🙌 Thanks for the kind words, we’re always here if you need anything!

5 / 5 Share
April 29, 2025

Works well and customer service is very helpful!

Store Using app Total reviews Average rating
Diadem Sports About 1 year 4 5.0
Developer Reply

So glad you've had a great experience 😊 Thanks for the feedback, we’re happy to support you!

5 / 5 Share
April 23, 2025

They were very helpful.

Store Using app Total reviews Average rating
Bryr Studio Over 1 year 3 5.0
Developer Reply

Thanks for taking the time to leave a review! We’re glad we could help, always here when you need us 💙

5 / 5 Share
April 16, 2025

The team was super helpful in helping me set up returns for outside the US. Onboarding Loop itself was also seamless and makes life easy!

Store Using app Total reviews Average rating
BRIDEMERCH 5 months 4 4.8
Developer Reply

So glad to hear onboarding was smooth and that we could support your international return setup 🌍 Thanks for the kind words, we’re here anytime you need us!

5 / 5 Share
April 11, 2025

Customer Support was truly helpful and answered my questions completely and quickly.

Store Using app Total reviews Average rating
Thursday Boot Company About 7 years 5 5.0
Developer Reply

Thanks so much for the review! 😊 Great to hear our support team could get you the answers you needed quickly and clearly. Don’t hesitate to reach out again, we’re always here to help!

5 / 5 Share
April 10, 2025

The support team was able to help us implement a workflow tool we were wanting to add but were unsure how we would go about it. They were knowledgeable in their response, and we were able to create the workflow we needed with their assistance.

Store Using app Total reviews Average rating
Harmonic Arts About 2 months 4 4.8
Developer Reply

This is great to hear, thanks for sharing! So glad we could help 🙌

5 / 5 Share
April 9, 2025

Great app! Makes handling customer returns easy!

Store Using app Total reviews Average rating
TiScrubs Over 1 year 10 5.0
Developer Reply

Music to our ears 🎶 Thanks for the love, glad to hear Loop’s keeping your returns easy and stress-free!

5 / 5 Share
April 8, 2025

Fast, easy, and accurate assistance

Store Using app Total reviews Average rating
NEST New York 3 months 3 4.7
Developer Reply

That’s what we’re going for! Thanks for taking the time to share your experience, we’re here whenever you need us.

5 / 5 Share
April 6, 2025

Customer service is very helpful - specially Ninthuga

Store Using app Total reviews Average rating
Good Totes (US) 2 months 1 5.0
Developer Reply

Thanks so much for the shoutout! 🙌 We’re lucky to have Ninthuga on the team, and even luckier to support awesome brands like yours. Let us know if you need anything else!

5 / 5 Share
March 28, 2025

Fantastic customer support that answers my questions in a timely fashion and is always very courteous. Thanks so much! :)

Store Using app Total reviews Average rating
Elevated Craft About 2 months 5 5.0
Developer Reply

Thank YOU! 💌 We’re so happy to hear you’ve had a smooth support experience — always here to help however we can!

5 / 5 Share
March 28, 2025

Store Using app Total reviews Average rating
Developer Reply

Thanks for dropping us some stars! ⭐ We’re so glad you’re having a great experience with Loop!

5 / 5 Share
March 25, 2025

Loop has become invaluable to us. Excellent software and support!

Store Using app Total reviews Average rating
Developer Reply

This kind of feedback fuels us! 🔥 Thanks for letting us be a part of your success story. We're here whenever you need us with the tools and support to keep things moving!

5 / 5 Share
March 25, 2025

Store Using app Total reviews Average rating
Rugs USA 12 months 1 5.0
Developer Reply

Thanks so much for the stars! 🌟 We're thrilled you're having a great experience and are always here if you need anything!

5 / 5 Share
April 24, 2025

quick response and solved my issue - Rece is great!

Store Using app Total reviews Average rating
LESET Almost 2 years 2 5.0
Developer Reply

Speedy support is what we’re all about! ⚡ So glad we could get things sorted for you, let us know if there’s anything else we can help with!

5 / 5 Share
March 21, 2025

Emma responded right away with clear directions that I was able to follow to understand how to resolve my issue.

Store Using app Total reviews Average rating
Fashionable Hats Over 4 years 4 5.0
Developer Reply

Go Emma! 🚀 We’re so glad you had a smooth support experience — clear, fast help is what we strive for. Don’t hesitate to reach out again if anything pops up!

5 / 5 Share
March 19, 2025

Store Using app Total reviews Average rating
SpotOn Almost 2 years 2 5.0
Developer Reply

Thanks for the rating! 🙌 We’re here whenever you need anything at all!

5 / 5 Share
Nov. 21, 2025

Fast and helpful service!

Store Using app Total reviews Average rating
RUDIS Over 2 years 3 5.0
Developer Reply

Appreciate the love! 💙 Let us know if we can help with anything in the future!

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