TextGPT review for Loop Subscriptions
April 24, 2023
The product was not worth the price and the customer service was unsatisfactory. I experienced an issue and was advised to fix it on my own without much assistance or support from the customer service team. The app is also overpriced.
Hi Team TextGPT, Sorry to hear about your experience. We take our product and customer service pretty seriously. Please let us know your concern at [email protected] We would love to fix your issue. We are sorry to say that we can't give you access to our APIs in the free plan. As far as the concern about our pricing, we received your feedback. For full transparency, we charge the lowest transaction fees in the Shopify app ecosystem amongst Shopify apps. Our plans are suitably set for growth and Enterprise brands after getting feedback from the DTC community. Thanks, Abel and Team Loop
