All reviews

Rating Breakdown

  • 5
    98% (629 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 94% (607)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2026

Support was exceptionally awesome, especially Kashish!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2026

Loop Subscription's support team is fantastic! They were quick to respond and resolved my issue without any hassle. Highly recommend. Great service all around.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2026

Early user but onboarding team and overall app experience is great! User friendly, easy to use, and quick to set up.

Store

KÖPPEN

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 30, 2026

Support (Ashwen) is very helpful! I had a few issues and he helped me right away

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2026

Loop is one of the best tools I've seen to manage subscriptions and the customer portal. It's easy to navigate, with a lot of options, and the reporting is great. Also, great support from their team!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2026

Store

Byrelm

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 29, 2026

Super slow replies from support - have to wait 1-2 days to address issues. Also when they get back to you and claim to have resolved the issue nothing actually changed.

Store

GENVEX

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

April 29, 2026

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2026

Amandeep has been a amazing support rep

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2026

Devak and his team at Loop were so patient and helpful with our migration process. I was worried about how all our subscriptions would be transferred over to them, but they handled everything perfectly and I am so excited to be using Loop. Their portal is extremely user-friendly, easy to manage, and very clear. Himself and his team responded to me within the hour every time I had questions or needed assistance. 10/10 recommend using Loop Subscriptions. Devak went above and beyond helping me and implementing new features on my store without hesitation.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 23, 2026

Best app for subscription and best team! Very competent and very reactive! Can only recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2026

I am most impressed with the customer support; they go above and beyond with setup and ongoing support. The software itself is well-designed and intuitive to use. We are excited to try all the different features and appreciate the detailed analytics, so we can measure what is working and what isn't. Highly recommended!

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 22, 2026

We have had a great experience, we were a bit worried about migration, we were moving from the incumbent to LOOP but they proved us wrong, it was very smooth and they took care of everything. Exceptional team support on migration, onboarding and customer success. Well done. The app improved the store churn and LTV of the subscribers. Great work!

Store

Circles

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 22, 2026

Store

Archoil

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2026

i had trouble setting up loom on my website, and they were able to get back to me with live-agent support quickly! thank you kashish :)

Store

My Megu

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2026

New kids on the block - they are hands down the best at what they do and have the best pricing. There is no reason to look elsewhere.

Using app

9 months

Total reviews

3

Average rating

3.7

5 / 5 Share

April 17, 2026

Really good onboarding experience, support really fast and hands on

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2026

Amazing APP!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

The Loop team is a great resource for using the app in its entirety. They really get to know your business and make recommendations accordingly. Response time on inquiries has been great as well. Highly recommend!

Store

LOAM

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2026

We have been using it quite a while, and we loved it. Karan from their team hopped on a call and explained how we can reduce churn and improve the process. Highly recommended!

Using app

8 months

Total reviews

4

Average rating

5.0