Loop Subscriptions App

They have good service and provide a needed plug in for our business.

I had an issue with some of the colours on my customer portal not being correct, and Vishal took the time to try to guide me on how to do it, but when that didn't work, he made sure it was fixed for me. Thank you for your help

What really stood out to us was the support after the migration. The Loop team continued to work closely with us, helping us troubleshoot issues and making sure everything was running smoothly. Having a team that stays involved beyond the initial onboarding makes a huge difference.

Support is great

was quite difficult to choose which sub app to go, chosed loop. took me a while to set it up and learn the app. looks pretty advanced with all the options you can choose, rewards, cancel flows, widget design, email customization etc. they have pretty good AI that answers questions fast and also real human support that are always helpful. so far im pleased.

Awesome app and awesome support. Whenever I need something, the first person I speak to fixes it for me. You rarely see that nowadays!

great experience

We’ve had a very positive experience with Loop Subscriptions so far. What impressed us most was the level of support during the installation and onboarding process. The team took the time to deeply understand our company, our specific requirements, and our business processes rather than simply providing a standard setup. They were very responsive, patient, and proactive throughout the implementation, helping us configure the subscription setup according to the way our business actually operates. This made the whole process much easier and gave us confidence that we were setting everything up correctly. The app itself is flexible, user-friendly, and offers the features we were looking for. We’re very happy with our decision to move to Loop and are looking forward to continuing to grow our subscription program with them. Highly recommended for Shopify businesses looking for a subscription solution with excellent support and a team that truly listens to your needs.

So far I'm really happy with the support and software

Onboarding was quick and easy, got set up in no time. Really impressed with how smooth it was!

The onboarding with Tarun at Loop was great. He did a great job configuring my store and all is working well. the process was very easy for me. I am very happy with the customer service and the app!

Devak has been incredible in helping me set up everything on the back-end. Highly recommend him.

I’ve been super happy with Loop! The customer support team has been incredibly helpful throughout the entire integration, especially with moving all of our existing subscribers over from our previous subscription platform. They made what could have been a complicated process feel very straightforward. The platform itself also gives us far more flexibility and customization than we had before. I especially like the gamification, retention, and anti-churn features, which give us a lot more tools to improve the subscriber experience. I’m really happy we made the move to Loop and would definitely recommend it to other Shopify brands running subscriptions.

Wonderful experience with Loop! Great onboarding and very helpful team. Never had such an easy and guided experience. Highly recommend

Loop has been a great partner for our subscription program. They’re constantly innovating and rolling out new features that make managing and growing subscriptions easier. Their customer support is also incredibly responsive, helpful, and quick to resolve any questions or issues that come up. Overall, we’ve had a really positive experience with the platform and team.

Customer service is exceptional - whenever we raise an issue with Loop, they are always on top of it and ready to help.

A great experience using Loop to manage our subscriptions. Naz and the team have been very helpful with our queries, helping us run our subscriptions smoothly through their platform.

Llevamos 1 mes en esta nueva plataforma y estamos muy contentos

Loop Subscription is very easy to use. Aadi from the onboarding team walked us through step by step and had great communication and follow-up. The program overall is working great. We love the analytics that are available. Highly recommend this app!

★★★★★ I’ve had a really positive experience with the Loop team and would definitely recommend their support. The Loop app itself is also really easy to use and makes managing everything straightforward. The interface is simple, intuitive and easy to navigate, which makes a big difference when you’re using it regularly. A special mention to Kashish, who has been incredibly helpful every time I’ve raised a concern. The information provided is always detailed, clear and easy to understand, and what I really appreciate is that Kashish never leaves an issue unresolved. They take the time to make sure everything is fully explained and clear. Thank you to the whole team for the continued support, for always going above and beyond to help. It’s genuinely appreciated!