Loop Subscriptions
Trusted Subscriptions App for eCommerce DTC Brands
Rating
5.0
feedback
308
chart
#2,336
All reviews
Rating Breakdown
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June 19, 2024
Loop customer service is absolutely top-notch. We were using another Loop competitor since we migrated to Shopify and there is no comparison here. From day 1, Loop has provided 'white glove' service to us. They helped with migration, navigated complex workflows, and helped us to do extensive testing to make sure our customers were getting the best experience. They even took the time to understand our business model and made suggestions on ways to help reduce churn and improve retention. I can't recommend this company enough.
Thank you for the fantastic review, Team Reactive Training Systems! We're thrilled that our support and service have been helpful and that our efforts to understand your business model and suggest ways to reduce churn and improve retention have been beneficial. Onwards and upwards together! :)
June 18, 2024
We have had a great experience migrating from Bold subscriptions to Loop Subscription. The transition was seamless, and Nihal has been instrumental in making our experience great. He always goes above and beyond to solve our issues, and if something does not exist yet, he goes out of his way to implement a new segment to continuously improve our experience!
Thank you for your feedback, Team Curls Monthly! We're glad the migration to Loop Subscription was seamless and that Nihal has been instrumental in enhancing your experience. We appreciate your recognition of his dedication and efforts to continuously improve our service! :)
June 18, 2024
I had a very unique vision of what I wanted to do and the Loop team was so helpful in making it happen! My new bundle subscription page/setup is exactly what I envisioned! Thank you so much! I highly recommend this app. :)
Thank you for your kind words, Team Jessica Autumn! We're thrilled to hear that our team could bring your vision to life! Your recommendation means a lot to us! :)
June 17, 2024
We've received outstanding feedback from partners and collaborators about Loop. The primary technical benefit we've quickly noticed is the impressive load time—unlike other apps, the Loop widget loads almost instantly on a product page. Additionally, Loop offers an extensive range of features, including customizable cancellation flows and advanced options for creating upsells through its comprehensive management portal. One of the most remarkable experiences has been working with the Loop team. Their dedication and expertise shine through, making the implementation of new strategies smooth and efficient. The feedback loop with their technical team is quick and seamless. We highly recommend Loop for its thorough, smart, and efficient software. The genuine partnership and unwavering support from the Loop team have significantly enhanced our experience, making it an invaluable asset to our operations.
Thank you for the amazing review, Team Aseir Custom! We're delighted that our product, with its extensive features and customizable options, has exceeded your expectations. We are pleased to know that you've had a really positive experience with our team's dedication and expertise. We appreciate your recommendation and are committed to continuing to support your success! :)
June 17, 2024
This app does exactly what we need with new features always being developed enabling us to improve our subscription business continuously. Ongoing support provided by Nihal has been extremely useful and has been a major factor in our growth. An excellent app.
Thank you for your feedback, Team Reptile Centre! We're glad our app and support team have been instrumental in your growth. We're committed to continuously supporting your business - do give us a shout if you need any help :)
June 16, 2024
The function is very good, the service is very helpful and patient.
Thank you for your kind words, Team Kaygo Safety! We're delighted to know that you've had a great experience so far. Your satisfaction is our priority! :)
June 11, 2024
I love loop subscriptions. Their support Is also second to none and are great at helping with any requests I have.
Thank you, Team Bare Ayr! We're thrilled you love Loop Subscriptions and our support team. We're always here to help with any requests. :)
June 10, 2024
Loop stands out as the top subscription app in our experience. Before discovering Loop, our company navigated through various other subscription platforms. Loop's features are notably more advanced, and their team provides exceptional support, collaborating closely with us to develop effective strategies. Loop is an excellent and user friendly app too. Transitioning to Loop was smooth, unlike our experiences with other major apps. I highly recommend Loop to anyone with a subscription-based model.
Thank you for your amazing review, Team Infinite Age! We're thrilled that Loop stands out for you. Your feedback on our app and support means a lot. We're here anytime you need us! :)
June 10, 2024
Aplicativo muito bem feito. A API é bem explicadinha tbm. Tive ajuda de um assistente pelo chat que resolveu meu problema.
Thank you so much for your kind words, Team Fler World! We're delighted to hear that you like our app. If you have any more questions or need further assistance, feel free to reach out. We're here to help! :)
June 7, 2024
It's been a great experience working with Loop Subscriptions. We were growing fast and struggled to have the right data with our old provider. That instantly changed with Loop. We were able to gauge exactly where our subscription program needed to improve, and the team at Loop helped us do exactly that. I highly recommend Loop.
Thank you for your kind words, Team Organics Ocean! We're thrilled to hear about your positive experience. Your recommendation means a lot to us. :)
June 5, 2024
Loop is BY FAR the best subscription app on the market. The most robust, customizable and user friendly that I've seen. Also their support is phenomenal. They literally got back to me within 10 seconds of messaging them on their live chat. Manan was great. We just migrated from Recharge and the process was super smooth and pain free, and they handled pretty much everything. It was done within 1-2 days. Their staff was very responsive and throughout it all and they held our hand every step of the way, making sure all our questions were answered. Can't recommend them enough.
Thank you for your amazing review, Team workSOwell! We're thrilled to hear about your smooth migration and your positive experience with our support team. We're here to ensure your success every step of the way! :)
June 5, 2024
Best support across any app/company we have ever worked with!
Thank you so much, Team Cords Club! We're thrilled to hear that our support has been helpful. We're here to assist you anytime :)
June 5, 2024
Loop has proven to be an amazing partner for our subscription program, establishing an effective 2-way communication path where our feedback and requests are actually heard and implemented on their end, and they share valuable insights for us to constantly improve our subscription metrics. They're certainly not just "another Shopify App", but an extension of our team
Thank you for the fantastic feedback, Team Eden Boost! We're delighted to be a valuable partner and extension of your team. Your insights help us improve, and we're committed to supporting your subscription success. :)
June 5, 2024
I can't recommend the Loop subscriptions team enough. We have monthly calls to go through improvements we can implement, listen to our ideas, and implement changes that benefit our business. They also respond in a timely manner to any queries via Slack. I would recommend them to anyone looking for a subscription plug-in on Shopify. They are also priced far more competitively than Apps like Recharge.
Thank you for your kind words, Team The Meat Club! We're thrilled to hear that you are loving the Loop experience. :) We appreciate your recommendation and are here to assist anytime. Onwards and upwards!
June 4, 2024
Easily the best subscription app I've used and I've tried a few. Their team is super responsive and is constantly helping us reduce churn and create a better experience for our customers. Loop has epic cancellation flows all the customizations that we wanted from the other apps. Will be using loop for all my brands.
Thank you for the amazing feedback, Team Primal Queen! We're delighted to hear how Loop's product and support have enhanced your experience. Onwards and upwards, together! :)
June 3, 2024
Working with LOOP has been such a fantastic experience. It was a breeze to onboard to LOOP from Recharge. Their support team is very communicative and helpful. They actually care and want to help you, which is rare nowadays for small brands! LOOP's features are a step ahead of the rest for sure. Looking forward to working with them long-term!
Thank you for your kind words, Team Lume! We're thrilled to hear about your positive experience with Loop and our support team. We're committed to helping brands like yours succeed and look forward to a long-term partnership! :)
May 31, 2024
La meilleure application de gestion d'abonnement ! C'est simple TOUT est possible avec eux, ils trouvent toujours des solutions pour que vous soyez satisfait. Nous échangeons principalement avec Nihal, qui est ultra réactif et toujours présent pour nous aider ! Une équipe aux petits soins, qui est très facile à contacter ! Leur SAV est toujours disponible dans l'heure pour répondre à nos problèmes ou bugs ! Nous sommes plus que ravis ! Merci à eux pour leur travail et longue vie à Loop !
Thank you for the amazing review, Team Anatae! We're delighted to hear that our team has provided excellent support. Your satisfaction is our priority, and we're thrilled to be your subscription management choice. Here's to continued success together with Loop :)
May 29, 2024
The customer support team are fantastic! They are readily available to help and support with further optimisations, new features and more. I would like to give a special shout-out to Nihal, who has been brilliant. Thank you.
Thank you for the wonderful feedback, Team Sauce Shop Wholesale! We're glad to hear Nihal and our support team have been helpful. We're always here for any assistance or feature updates you need :)
May 25, 2024
Great support, and awesome flexibility. Was going to migrate to a non-paid version but if you are going to run a serious subscription business you need the features that come with Loop.
Thrilled you appreciate our features and support, Team Ivor Health Labs! Loop's features are tailor-made for serious subscription businesses. Thank you for your valuable feedback! :)