Rating

4.9

feedback

642

Reviews

chart

#1,860

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    3%
  • Less than a month
    16%
  • Less than a year
    69%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team at Loop Subscriptions. Customers highlight the quick responses, hands-on assistance, and proactive approach of the support representatives. The app itself is described as user-friendly, intuitive, and feature-rich, making subscription management smooth and efficient. Users appreciate the detailed analytics, customization options, and the seamless migration process. However, there are a few negative reviews mentioning slow response times from support and occasional issues with features not functioning as desired.

Highlights

Exceptional customer support and quick responses
User-friendly and feature-rich app
Smooth migration process
Occasional issues with slow support response times
Positive feedback on detailed analytics and customization options

Rating Breakdown

  • 5
    98% (628 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 94% (606)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 5, 2026

Loop Subscription's support team is fantastic! They were quick to respond and resolved my issue without any hassle. Highly recommend. Great service all around.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2026

Early user but onboarding team and overall app experience is great! User friendly, easy to use, and quick to set up.

Store

KÖPPEN

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 30, 2026

Support (Ashwen) is very helpful! I had a few issues and he helped me right away

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2026

Loop is one of the best tools I've seen to manage subscriptions and the customer portal. It's easy to navigate, with a lot of options, and the reporting is great. Also, great support from their team!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2026

Store

Byrelm

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

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