![Loop Subscriptions for Shopify](https://cdn.shopify.com/app-store/listing_images/afedc08b31165df4c41d3d60cc6051dc/icon/COiF1YeknoQDEAE=.jpeg)
Loop Subscriptions
Trusted Subscriptions App for eCommerce DTC Brands
Rating
5.0
feedback
320
chart
#2,204
Reviews Over Time
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Reviews Summary
The Loop subscription app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its exceptional customer service, seamless migration process, advanced features, and user-friendly interface. The support team at Loop is highly responsive, knowledgeable, and goes above and beyond to assist users with any issues or customization needs. Customers appreciate the personalized attention they receive, the quick implementation of new features, and the collaborative approach to improving subscription metrics. The app is described as the best in the Shopify ecosystem, offering robust capabilities for managing subscriptions and enhancing the overall customer experience.
Highlights
Rating Breakdown
All reviews
July 18, 2024
We decided to move forward with Loop Subscriptions after an extensive evaluation of several other subscription apps on the market. Our primary motivation was Loop's comprehensive feature set combined with great reviews from other users. We were migrating from ReCharge and considered other popular options like Stay.AI, but Loop's seamless integration with our existing systems, its robust flow capabilities and on-hands support team ultimately won us over. One of the standout features of Loop that has greatly benefitted us is the customer portal. It has empowered our customers to manage their subscriptions effortlessly, reducing the load on our support team and increasing customer satisfaction. We've had trouble creating subscription acquisition offers in the past where we can increase the subscription % for just the first offer during a certain time frame. All other apps don't have any automated way of doing this; most will require all subscriptions to also have an increased % off for all replens in those instances. Loop's flows allow for temporary "Subscribe and save 15% on first order" offers (instead of the general 10%) in a much more automated and seamless way. The migration process to Loop was surprisingly smooth. We were concerned about potential downtime and data loss, but the Loop team guided us through every step with clear instructions and timely support. Their meticulous approach ensured a hassle-free transition with minimal disruption to our service. Our overall experience with the Loop team has been exceptional. The support and customer success teams are highly responsive and knowledgeable, always ready to assist with any questions or issues we encounter. Their proactive approach and genuine interest in our success have made a significant positive impact on our operations. They are also always willing to find a workaround to any of our requests rather than just telling us it’s not something they can do. Without hesitation, I would recommend other businesses to try out Loop Subscriptions. The platform is user-friendly and backed by a team that truly cares about their customers' success. Loop has not only met but exceeded our expectations, making it an indispensable tool for our subscription-based business.
Thank you for the fantastic review, Team OSEA Malibu! We're delighted to know our app has positively impacted your business, and our features and support have been beneficial to you.. Your detailed feedback on the migration process, customer portal, and support team is greatly appreciated. :) We're committed to your continued success and always here to assist you! 🌟
July 18, 2024
We are thrilled to say our NPO is supported by Loop Subscriptions, their team and support have always been very receptive and present to help us create what was needed from our end. After testing many subscription apps, this is, by far, one of the best we could find in the Shopify Ecosystem. It's clean, simple and well-made. But it goes way beyond that... There are many possibilities and options to build new operations. Something that is always interesting to see is, not only a good support or a good app, but if they release new features regularly and they do! So for us, it's a 5 stars experience, and we believe it can be the same with everyone using Loop Subscriptions! Thanks again Abel and all the team for your kindness and support for all these months now :) All the best ✨
Thank you for the fantastic review, Team UCM Center! We're honored to support you and thrilled you love our app. Onwards and upwards together! 🌟🌟
July 16, 2024
Varun was so helpful !
Thanks a lot for the 5 star review, Team lifeinpractice! We are glad Varun was able to assist you. Do reach out to us if you need any help :)
July 11, 2024
After trying multiple subscription apps, im thankful for stumbling upon Loop! Theyve made me so much more money, I can sleep & wake up to automatic sales!! The best app!
Thank you so much for your fantastic review, Team Prime Sports Nutrition! We're thrilled to hear that you love our app. Here's to continued success together! :)
July 11, 2024
Very quick responses when you need support
Thank you for your review, Team Cycling Frog! We strive to provide fast support and are always here to help whenever you need it. :)
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