Loop Subscriptions App for Shopify

Loop Subscriptions App

Subscription app to manage subscriptions at scale
Developer
Loop Solutions Inc
View on App Store
Loop Subscriptions App
Rating
5.0
Feedback
675
Reviews
Chart
#747
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Loop Shopify App are overwhelmingly positive, with users praising the app's ease of use, excellent customer service, and effective subscription management features. Users appreciate the onboarding process, migration support, and the responsiveness of the support team. The app is highlighted for its ability to improve retention rates, provide smooth subscription management experiences for customers, and offer valuable insights through detailed analytics. The team behind Loop is commended for being knowledgeable, proactive, and dedicated to helping merchants succeed. However, there are a few mentions of slow response times from support in some cases.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 3%
Less than a month 16%
Less than a year 69%
More than a year 11%
All reviews
5 / 5 Share
July 24, 2026

Great app to use and customer support is very helpful!

Store Using app Total reviews Average rating
ESSABOND About 1 month 1 5.0
5 / 5 Share
July 24, 2026

Great experience with the Loop

Store Using app Total reviews Average rating
Her Care About 2 months 1 5.0
5 / 5 Share
July 24, 2026

We've had a great experience with Loop. The team has been incredibly helpful, responsive, and genuinely invested in helping us improve our subscription retention. They're always open to feedback, continually releasing new features and improvements, and are proactive in finding ways to help our store grow. The platform is easy to use, reliable, and the support has been excellent. We'd definitely recommend Loop to any brand looking to scale their subscription business.

Store Using app Total reviews Average rating
Swarva 3 months 1 5.0
5 / 5 Share
July 20, 2026

I had a great experience with LOOP, and I especially want to recognize Shuanshi for her outstanding support. She was incredibly helpful, responsive, and patient throughout the entire process. She took the time to answer all my questions and made everything smooth and easy. Excellent customer service. Thank you Shuanshi!

Store Using app Total reviews Average rating
FLOR DE LA JARA 7 months 1 5.0
5 / 5 Share
July 20, 2026

The Loop team did a great job! The made the process of changing from one subscription app to theirs seamlessly. Very grateful for the whole Loop team.

Store Using app Total reviews Average rating
START STOP 2 months 1 5.0

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