Loop Subscriptions App
The reviews for the Loop Shopify App are overwhelmingly positive, with users praising the seamless migration process, excellent onboarding support, and helpful customer service. Many users highlighted the hands-on approach of the support team, the ease of use of the app, and the regular addition of new features. However, there were a few mentions of challenges during the migration process, missed deadlines, and incomplete data, which affected the overall experience for some users. Despite this, the majority of reviews commend Loop for its exceptional customer service, user-friendly platform, and continuous innovation in subscription management solutions.
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We moved two stores from Kaching to Loop and the part I expected to be painful was not: Loop handled the import and everything was tested before it went live. Jagrit ran the onboarding and was quick, clear, and actually reachable when we had questions. The two weeks of hypercare afterwards meant we were never left guessing.
The best, most hands-on support out there
I am extremely happy with Loop. We have now used three different subscription integrations and Loop's customer service has surpassed all of them. Their migration and onboarding team was fantastic. I am very happy with their widget, cancellation flows, and customer portal. My migration specialist, Devak, was awesome!
Great subscription app with every feature we need. The best part is the support from the team. It's like having your own retention strategists. Shoutout to Rohit and Kashish.
Extremely useful and good app, especially for subscriptions. Very good features and timely updates. Special mention to their amazing support they have through their dedicated Slack channels, especially our support POCs, Ishika and Sparsh. They have been really great, and they really put effort towards us and towards our brand. It's much appreciated.
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