Rating

5.0

feedback

625

Reviews

chart

#1,652

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    17%
  • Less than a year
    68%
  • More than a year
    11%

Reviews Summary

The Loop Subscription app has received overwhelmingly positive reviews from ecommerce merchants. Users praise the app for its intuitive platform that simplifies subscription management, excellent customer service, and smooth onboarding process. The support team is highlighted for being responsive, knowledgeable, and proactive in assisting with setup and resolving issues. Customers appreciate the hands-on approach of the team, personalized support, and the overall user-friendly experience provided by Loop. Some users mentioned that the app has helped them improve customer retention, streamline operations, and enhance the overall subscription experience. However, there were a few mentions of slow support response times and occasional bugs in the features.

Highlights

Intuitive platform and subscription management
Excellent customer service and support
Smooth onboarding process
Improvement in customer retention and user experience
Occasional slow support response times and bugs

Rating Breakdown

  • 5
    98% (612 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (592)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 15, 2026

The Loop team is a great resource for using the app in its entirety. They really get to know your business and make recommendations accordingly. Response time on inquiries has been great as well. Highly recommend!

Store

LOAM

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

We have been using it quite a while, and we loved it. Karan from their team hopped on a call and explained how we can reduce churn and improve the process. Highly recommended!

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2026

fixed the issue. efficiently. didnt keep me hanging. didnt require an upgrade. was kind. and also taught me how to make the edit if i wanted to in the future should it happen again. great service. thank you loop. nobody has decent service anymore and this was just seemless.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2026

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2026

Super fast service awesome support

Store

MUUZ

Using app

8 months

Total reviews

1

Average rating

5.0

All reviews

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