Loop Subscriptions App
Subscription app to manage subscriptions at scale
Rating
4.9
feedback
658
chart
#1,818
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
3%
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Less than a month
17%
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Less than a year
70%
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More than a year
10%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team at Loop Subscriptions. Customers highlight the quick responses, hands-on assistance, and proactive approach of the support representatives. The app itself is described as user-friendly, intuitive, and feature-rich, making subscription management smooth and efficient. Users appreciate the detailed analytics, customization options, and the seamless migration process. However, there are a few negative reviews mentioning slow response times from support and occasional issues with features not functioning as desired.
Highlights
Review RSS Feed
All reviews
May 21, 2026
Great onboarding process. It was a high risk for our company to switch subscription providers and Loop was very hands on and made sure the migration went as smooth as possible.
May 21, 2026
Switched to Loop from our previous subscription app and the difference has been night and day. The platform is genuinely built for DTC brands that take retention seriously - flexible cancellation flows, clean analytics, and a UX that actually makes sense for both us and our subscribers. The onboarding experience was the real standout. Huge thanks to Tarun and Aakash, who made the migration feel effortless. They were responsive, patient with our (many) questions, and clearly invested in setting us up properly rather than just getting us live. Every call had a clear agenda, every follow-up was on time, and they proactively flagged things we hadn't thought of. If you're a growing brand looking for a subscription platform that combines strong tooling with a team that actually cares about your success, Loop is it. Highly recommend.
May 19, 2026
Vishal took the time to help me resolve some technical issues. Thank you so much for your patience and help.
May 19, 2026
Kashish was very helpful troubleshooting our widget as we launched a new site. Thank you for getting us back up and running so quickly!
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