All reviews

Rating Breakdown

  • 5
    98% (464 ratings)
  • 4
    1% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 96% (453)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 21, 2025

We've been using LOOP for over a year, and the experience has been excellent. The app keeps getting better, and the team is incredibly responsive and helpful. We've tested several other solutions before, and LOOP stands out as best-in-class in terms of service—plus, the pricing is very competitive. Highly recommended.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2025

Amazing support and a super clean subscription experience. The team helped us set up everything perfectly – fast, reliable, and incredibly kind. Highly recommended!

Store

Qstar

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2025

We've been on Loop for a few years after migrating from Recharge. We had an awful experience on Recharge and the difference with Loop has been night and day. Loop's platform is a great improvement and that has been noted by both our customers and our customer support team. Loop is continually evolving and adding features and functionality. What stands out the most is the level of customer support and partnership we receive as a client. They are always available, proactive and help us to success.

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

July 11, 2025

Excellent app, outstanding service from the team. Best support in quality and time from any shopify app i've used so far. Nothing but smiles here!! Shout out to Varun, he's the man! Parvesh is also awesome.

Store

Numi

Using app

10 days

Total reviews

10

Average rating

5.0

5 / 5 Share

July 11, 2025

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2025

Prompt and efficient service when raising an enquiry and answered my questions giving me the result I wanted. The subscription disappeared from the customer side of my website but this issue was promptly resolved. The app has been working well on my website.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2025

Great functionality, top onboarding and great support!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 9, 2025

Our company has been using the subscription app for about a month and it's so far so good. The support has been excellent and Aastik and the team have always been quick to respond (we have customers throwing questions out there). It's not the cheapest solution, however it works, and works well. We're very happy thus far and we're still only using the basic subscription functionality.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2025

We’ve had a great experience using Loop for our subscriptions. Their customer service team is always attentive, quick to respond, and truly helpful whenever we run into any challenges. It’s been so easy working with them – they really care about their partners’ success. Highly recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2025

I cannot speak highly enough of the team at Loop and the app itself! They are very hands on and organized. The onboarding experience was very smooth, and they went above and beyond every time to get us a solution to any issue. The app itself is very well thought out and addresses many of the gaps that other sub apps have, at least for our use case. Any time we've had a request or suggestion they prioritized it accordingly and are very passionate about improving their product on a regular basis. I also appreciate the balance in features between marketing and processing, so it works well for different department use cases. This is a great solution for small and enterprise companies from what we have seen and experienced. All in all, we highly recommend them!

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

June 26, 2025

Fantastic Subscription App with Outstanding Support! We've been using Loop Subscriptions for our Shopify store, and it has been a total game-changer! The app is intuitive, easy to set up, and packed with features that allow us to create flexible, customer-friendly subscription options. What really sets Loop apart is their exceptional support team. Anytime we had questions or needed customizations, their team responded quickly and went above and beyond to help us. It's rare to find an app with both powerful functionality and such reliable, friendly support. Highly recommended if you want to grow your subscription business without the headaches. A must-have for any serious Shopify store!

Store

so gud

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

The Loop team has been relentless in their support helping us maximize how we use this app to support our subscription business. We appreciate the personal touchpoints and the speed with which they come back w/ support.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

This is by far one of the best experiences I've had with any App on the Shopify store. From the migration to implementation and the features for subscription, you can't go wrong. Thanks to the whole Loop team!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2025

Great customer experience so far!

Store

Sonagi

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

Loop has been brilliant for us. The app is reliable, easy to use, and has everything we need to run our subscriptions smoothly. What really sets it apart is the support. Aastik and the team genuinely feel like an extension of our own. They’re thoughtful, responsive, and really take the time to understand what we need. You can tell they care about our brand and want to help us do well, which is rare. I’m genuinely so happy we found Loop... they have made a big difference to our growth and success.

Store

microbz

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Simple to use and good customer support when required

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Really easy to use, customer support is very helpful - I especially like how they allow you to use their app until your growth supports upgrading. Would recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Appreciate your kind words! We’re glad to hear you find the app easy to use and appreciate our support. We’re committed to growing with you and are always here to help. Thanks for recommending us! - Loop Team

5 / 5 Share

June 18, 2025

Support is phenomenal so far and the UI is great.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We’re thrilled to hear you’re loving the UI and our support. We’re here to keep delivering great service and helping you succeed! - Loop Team