Loop Subscriptions App
All reviews
Super fast and efficient customer service. They are always there to help with any issues or confusion.
Great onboarding process. It was a high risk for our company to switch subscription providers and Loop was very hands on and made sure the migration went as smooth as possible.
Switched to Loop from our previous subscription app and the difference has been night and day. The platform is genuinely built for DTC brands that take retention seriously - flexible cancellation flows, clean analytics, and a UX that actually makes sense for both us and our subscribers. The onboarding experience was the real standout. Huge thanks to Tarun and Aakash, who made the migration feel effortless. They were responsive, patient with our (many) questions, and clearly invested in setting us up properly rather than just getting us live. Every call had a clear agenda, every follow-up was on time, and they proactively flagged things we hadn't thought of. If you're a growing brand looking for a subscription platform that combines strong tooling with a team that actually cares about your success, Loop is it. Highly recommend.
Vishal took the time to help me resolve some technical issues. Thank you so much for your patience and help.
Kashish was very helpful troubleshooting our widget as we launched a new site. Thank you for getting us back up and running so quickly!
Excellent support and onboarding process. They provided hands on management of my existing subscriptions so the process was seamless. Highly reccomended!
Fantastic app and the support team is prompt and helpful to resolve all matters. Kanishk is a legend and top tier support person! Thank you guys
Neha was really helpful and fast! we needed to make a pretty custom change to a specific subscriptions and she handled that with no issues. Great experience!
We are just finishing our onboarding with Loop and I am so grateful for the support they provide through this process. We are migrating from another subscription service and having them transition everything for us has been so helpful. I’ve been working with Tarun who has been extremely responsive and thorough throughout the whole process. I’m excited to see how Loop works for us and our customers. I think it will be great!
Great customer service Aditya was a huge help in getting this complicated process sorted out
The Loop Team have been absolutely amazing, especially Saksham! He has been outstanding from the very start! He always provides us with updates, gives us suggestions on how to improve, and has gone above and beyond to assist us! Couldn't recommend Loop more!!!
Great experience overall with Loop. The team has been very proactive, responsive, and supportive throughout the onboarding and migration process. The platform has been serving our store very well so far, especially for subscriptions and memberships. Setup was smooth, the support team was helpful, and the tool gives us a lot of flexibility for testing and optimization. Looking forward to continuing to scale with Loop.
customer support was very helpful in setting up the app
Very easy to use and if you have any questions the team (Neha) is great and really responsive :-)
Support was exceptionally awesome, especially Kashish!
Loop Subscription's support team is fantastic! They were quick to respond and resolved my issue without any hassle. Highly recommend. Great service all around.
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