All reviews

Rating Breakdown

  • 5
    98% (586 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (568)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 12, 2026

Loop has been super easy to use and integrate into our subscription program. The platform is intuitive, and we were able to get everything set up without a steep learning curve. The features are straightforward, which makes managing subscriptions way less complicated than we expected. What really stands out is their communication and support. The team is responsive and helpful whenever we've had questions or needed guidance. It's clear they understand what merchants need and actually care about helping you succeed.

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

We recently migrated to LOOP and thus far could not be more happy. The migration and onboarding team (led by Shivam Sen Kumar) is among the best we've ever encountered in this space -- knowledgeable, responsive, diligent in setting and meeting deadlines. A+++. While it is early days, the app itself also seems to be a huge upgrade over our prior subscription app -- far easier to implement, better UI/UX for our customers and great support. We are excited for next steps with LOOP.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

My experience with Loop Subscriptions has been absolutely stellar so far. In addition to top-notch platform UI, the support team has been incredibly responsive and helpful. Special thanks to Varun for working tirelessly to help me find a workaround for a specific use case that I was trying to accommodate. Thank you again!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Store

Eese

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Great customer service. Efficient and always very helpful to resolve any issues.

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Excellent support, fast and efficient.

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Excellent costumer services, they are 24/7, even for a Call meeting

Using app

6 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 23, 2025

Loop has been excellent! Not only is it super friendly, but the team is incredibly easy to work with and always there if we need support or ideas. Highly recommend!

Store

Toku

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Our experience with Loop has been really great! We moved to the platform earlier this year after leaving our previous platform, and the features available have made it much easier to strengthen and scale our subscription program. Big shoutout to Manan for the ongoing support in helping us get set up smoothly and continuously improve our current systems.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

We have a great experience working with Loop Subscriptions. The collaboration is smooth and genuinely friendly from day one. Their team is always quick to jump in whenever we run into issues, and they don’t just react, they proactively suggest features and improvements we can take advantage of. They also supported us through our migration from a previous subscription solution, which made the transition much easier than expected. Overall, it’s been a really positive and supportive partnership.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

We’ve tested several subscription apps and Loop stands out. The product is solid, flexible, and works reliably at scale, but the real differentiator is the support. The team is fast, knowledgeable, and actually takes the time to understand your setup and help you solve issues properly. Highly recommended if subscriptions are a core part of your business.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 18, 2025

It's a scam, I tried to cancel my plan for 3 months, they don't let you to do so on their system, you need to send message to their customer support and they still charge me until this day.......

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 17, 2025

Loop has been an amazing platform for our Shopify store. It makes managing bundles and offers so much easier and more organized. What really stands out is their support team. Whenever we run into an issue or have a question, they’re quick to respond, patient, and genuinely helpful. They take the time to understand our setup and guide us step by step until everything works properly. Overall, Loop has been a huge help in improving our store experience, and their support gives us confidence knowing help is always there when we need it. Highly recommended!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

amazing app and customer service

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Great support from the team especially Sparsh in getting it all set up and optimizing. Really has everything you could need from a subscription app at a great price.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Quick + descriptive support!

Store

nutbar

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Jagrit from Loop has been phenomenal. The white-glove onboarding of this service has been mindblowing. If you're considering a subscription app, you need to use Loop and request Jagrit get you all set up!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Aditya and Dashrath have been incredibly attentive and accommodating to our company's needs. We have a large subscriber base and many payment tokens that needed to be migrated from Wordpress to Shopify. The Loop team managed and executed that technically complex and tedious process exceptionally well without loss of revenue or inconvenience to our staff and customers. The Loop plugin is incredibly customizable and the features and analytics are top-tier. Overall, we are very, very happy we switched to Loop.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

I searched a long time for an app of this functionality. I was looking for an app which allows for a fully customised bundles which can be available for subscription or one time purchase, and has an interface which is clean and modern. Loop is it and their assistance is always very helpful. Thanks!

Using app

8 months

Total reviews

1

Average rating

5.0