Loop Subscriptions App
Subscription app to manage subscriptions at scale
Rating
5.0
feedback
625
chart
#1,652
All reviews
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Jan. 27, 2026
Loop support team is always willing to help when we have specific marketing campaigns or initiatives that require adjustments to subscriptions. Would recommend to brands that require guidance for their subscription program.
Jan. 22, 2026
Switched to Loop from Seal as there was so much more I could do on Loop and so far so happy with everything, but most importantly, the onboarding support was so profesional and made so easy thanks to Shivam. He honestly made this a breeze for us and was the most helpful support we've ever had from an app.
Jan. 21, 2026
My experience with loop has been great! (1) this app is packed with features and flexibility that are included without an additional charge. (2) the service team is fantastic - they provide all the help needed and get things done quickly and hold a monthly review meeting focused on growth and improvements, (3) my sales from subscriptions have grown significantly since switching to Loop.
Jan. 16, 2026
Great app; easy to use, lots of options to customise and support was on hand
Jan. 15, 2026
Extremely slow support - 6 to 12 hours to answer super trivial questions Many features are buggy - they will intermittently not function as desired All in all - this is not a professional or reputable company that you want to build your business on.
Jan. 15, 2026
If you’re a subscription brand, Loop is worth it. The portal is clean, skip/pause/cancel flows are intuitive, and their team goes above and beyond. Other subscription tools don’t come close in support or retention guidance. Would recommend to any DTC brand running subs.
Jan. 14, 2026
Loop is not only only a subscription app, their team works closely with our team to ensure all our operations are optimized, questions answered and they take feedback seriously. Couldn't recommend them enough!
Jan. 14, 2026
Super easy to use. Really helpful customer support team as well. Would recommend!
Jan. 12, 2026
Migrated late last year from another subscription app - onboarding has been incredible, the team has gone above and beyond making it seamless. They are super responsive on Slack to any queries. Would definitely recommend Loop for anyone getting into subscriptions.
Jan. 12, 2026
Loop has been super easy to use and integrate into our subscription program. The platform is intuitive, and we were able to get everything set up without a steep learning curve. The features are straightforward, which makes managing subscriptions way less complicated than we expected. What really stands out is their communication and support. The team is responsive and helpful whenever we've had questions or needed guidance. It's clear they understand what merchants need and actually care about helping you succeed.
Jan. 9, 2026
We recently migrated to LOOP and thus far could not be more happy. The migration and onboarding team (led by Shivam Sen Kumar) is among the best we've ever encountered in this space -- knowledgeable, responsive, diligent in setting and meeting deadlines. A+++. While it is early days, the app itself also seems to be a huge upgrade over our prior subscription app -- far easier to implement, better UI/UX for our customers and great support. We are excited for next steps with LOOP.
Jan. 7, 2026
My experience with Loop Subscriptions has been absolutely stellar so far. In addition to top-notch platform UI, the support team has been incredibly responsive and helpful. Special thanks to Varun for working tirelessly to help me find a workaround for a specific use case that I was trying to accommodate. Thank you again!
Jan. 2, 2026
Great customer service. Efficient and always very helpful to resolve any issues.
Dec. 23, 2025
Loop has been excellent! Not only is it super friendly, but the team is incredibly easy to work with and always there if we need support or ideas. Highly recommend!
Dec. 22, 2025
Our experience with Loop has been really great! We moved to the platform earlier this year after leaving our previous platform, and the features available have made it much easier to strengthen and scale our subscription program. Big shoutout to Manan for the ongoing support in helping us get set up smoothly and continuously improve our current systems.
Dec. 22, 2025
We have a great experience working with Loop Subscriptions. The collaboration is smooth and genuinely friendly from day one. Their team is always quick to jump in whenever we run into issues, and they don’t just react, they proactively suggest features and improvements we can take advantage of. They also supported us through our migration from a previous subscription solution, which made the transition much easier than expected. Overall, it’s been a really positive and supportive partnership.