Loop Subscriptions
Trusted Subscriptions App for eCommerce DTC Brands
Rating
4.9
feedback
375
chart
#2,645
All reviews
Rating Breakdown
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July 11, 2024
Very quick responses when you need support
Thank you for your review, Team Cycling Frog! We strive to provide fast support and are always here to help whenever you need it. :)
July 10, 2024
I would recommend Loop. I had an issue with a payment being shown as processing for a few days and they were able to rectify everything for me.
Thank you for the recommendation, Team Queen K Candle Co! We're glad to hear that the payment issue has been resolved. Onwards and upwards together! :)
July 8, 2024
Great experience & awesome customer service!!
Thank you so much, Team Black Forest! We are delighted you are having a fantastic experience! :)
July 8, 2024
We have been using Loop Subscriptions since the beginning of this year, and it has greatly simplified managing subscriptions for our veterinary practice. The interface is user-friendly, and the setup process was straightforward. Our Customer Success Manager, Nihal Baldwa, has been responsive and helpful whenever we had questions or needed any support. Overall, Loop Subscriptions has been a reliable solution for recurring payments and client management. I highly recommend it to any business looking to streamline their subscription services.
Thank you for your positive feedback, Team Banfield México UNAM! We're glad we have simplified your subscriptions management process. Our support team is always here to help you. We really appreciate your recommendation! :)
July 4, 2024
We're new to Loop and we're pleased with the customer service, especially with some advisors who have been very quick and efficient in assisting us, like Varun did today to fix issues quickly. Thank you for your patience and efficiency Varun.
Thank you for your kind words, Team Sober Carpenter! We're glad Varun could help you quickly and efficiently. Your satisfaction is our topmost priority. Please reach out to us if you need any further assistance :)
July 1, 2024
Top Support, schnelle Umsetzung. App funktioniert gut & schnell.
Thank you, Team Alpurial GmbH! We're glad you're satisfied with the app and our support. Your feedback is highly valued! :)
June 30, 2024
We successfully migrated to Loop in Q4 2023, and the process was exceptionally easy and seamless. Since then, we have experienced accelerated growth in our subscriber base and a significant reduction in churn rate. The native cancellation flows, reasons, and offers provided by Loop have been instrumental in addressing churn effectively. The entire team, from the CEO/founder to customer support, has been highly responsive and supportive. A special shoutout to Parth for his strategic advice and assistance in enhancing our functionality!
Thank you for your kind words, Team NutriPaw! We're thrilled to hear about your seamless migration and growth. Our team is dedicated to your success. We look forward to continuing to support you in reducing churn and growing your subscriber base. Onwards and upwards!
June 20, 2024
It's a great subscription app with the best support team :)
Thank you so much for your kind words, Team feelrooty.eu! We're thrilled to hear that you're enjoying our app and that our support team has been able to assist you. If you ever need anything, we're here to help! :)
June 19, 2024
Loop customer service is absolutely top-notch. We were using another Loop competitor since we migrated to Shopify and there is no comparison here. From day 1, Loop has provided 'white glove' service to us. They helped with migration, navigated complex workflows, and helped us to do extensive testing to make sure our customers were getting the best experience. They even took the time to understand our business model and made suggestions on ways to help reduce churn and improve retention. I can't recommend this company enough.
Thank you for the fantastic review, Team Reactive Training Systems! We're thrilled that our support and service have been helpful and that our efforts to understand your business model and suggest ways to reduce churn and improve retention have been beneficial. Onwards and upwards together! :)
June 18, 2024
We have had a great experience migrating from Bold subscriptions to Loop Subscription. The transition was seamless, and Nihal has been instrumental in making our experience great. He always goes above and beyond to solve our issues, and if something does not exist yet, he goes out of his way to implement a new segment to continuously improve our experience!
Thank you for your feedback, Team Curls Monthly! We're glad the migration to Loop Subscription was seamless and that Nihal has been instrumental in enhancing your experience. We appreciate your recognition of his dedication and efforts to continuously improve our service! :)
June 18, 2024
I had a very unique vision of what I wanted to do and the Loop team was so helpful in making it happen! My new bundle subscription page/setup is exactly what I envisioned! Thank you so much! I highly recommend this app. :)
Thank you for your kind words, Team Jessica Autumn! We're thrilled to hear that our team could bring your vision to life! Your recommendation means a lot to us! :)
June 17, 2024
We've received outstanding feedback from partners and collaborators about Loop. The primary technical benefit we've quickly noticed is the impressive load time—unlike other apps, the Loop widget loads almost instantly on a product page. Additionally, Loop offers an extensive range of features, including customizable cancellation flows and advanced options for creating upsells through its comprehensive management portal. One of the most remarkable experiences has been working with the Loop team. Their dedication and expertise shine through, making the implementation of new strategies smooth and efficient. The feedback loop with their technical team is quick and seamless. We highly recommend Loop for its thorough, smart, and efficient software. The genuine partnership and unwavering support from the Loop team have significantly enhanced our experience, making it an invaluable asset to our operations.
Thank you for the amazing review, Team Aseir Custom! We're delighted that our product, with its extensive features and customizable options, has exceeded your expectations. We are pleased to know that you've had a really positive experience with our team's dedication and expertise. We appreciate your recommendation and are committed to continuing to support your success! :)
June 17, 2024
This app does exactly what we need with new features always being developed enabling us to improve our subscription business continuously. Ongoing support provided by Nihal has been extremely useful and has been a major factor in our growth. An excellent app.
Thank you for your feedback, Team Reptile Centre! We're glad our app and support team have been instrumental in your growth. We're committed to continuously supporting your business - do give us a shout if you need any help :)
June 16, 2024
The function is very good, the service is very helpful and patient.
Thank you for your kind words, Team Kaygo Safety! We're delighted to know that you've had a great experience so far. Your satisfaction is our priority! :)
June 11, 2024
I love loop subscriptions. Their support Is also second to none and are great at helping with any requests I have.
Thank you, Team Bare Ayr! We're thrilled you love Loop Subscriptions and our support team. We're always here to help with any requests. :)
June 10, 2024
Loop stands out as the top subscription app in our experience. Before discovering Loop, our company navigated through various other subscription platforms. Loop's features are notably more advanced, and their team provides exceptional support, collaborating closely with us to develop effective strategies. Loop is an excellent and user friendly app too. Transitioning to Loop was smooth, unlike our experiences with other major apps. I highly recommend Loop to anyone with a subscription-based model.
Thank you for your amazing review, Team Infinite Age! We're thrilled that Loop stands out for you. Your feedback on our app and support means a lot. We're here anytime you need us! :)
June 10, 2024
Aplicativo muito bem feito. A API é bem explicadinha tbm. Tive ajuda de um assistente pelo chat que resolveu meu problema.
Thank you so much for your kind words, Team Fler World! We're delighted to hear that you like our app. If you have any more questions or need further assistance, feel free to reach out. We're here to help! :)
June 7, 2024
It's been a great experience working with Loop Subscriptions. We were growing fast and struggled to have the right data with our old provider. That instantly changed with Loop. We were able to gauge exactly where our subscription program needed to improve, and the team at Loop helped us do exactly that. I highly recommend Loop.
Thank you for your kind words, Team Organics Ocean! We're thrilled to hear about your positive experience. Your recommendation means a lot to us. :)
June 5, 2024
Loop is BY FAR the best subscription app on the market. The most robust, customizable and user friendly that I've seen. Also their support is phenomenal. They literally got back to me within 10 seconds of messaging them on their live chat. Manan was great. We just migrated from Recharge and the process was super smooth and pain free, and they handled pretty much everything. It was done within 1-2 days. Their staff was very responsive and throughout it all and they held our hand every step of the way, making sure all our questions were answered. Can't recommend them enough.
Thank you for your amazing review, Team workSOwell! We're thrilled to hear about your smooth migration and your positive experience with our support team. We're here to ensure your success every step of the way! :)
June 5, 2024
Best support across any app/company we have ever worked with!
Thank you so much, Team Cords Club! We're thrilled to hear that our support has been helpful. We're here to assist you anytime :)