All reviews

Rating Breakdown

  • 5
    98% (612 ratings)
  • 4
    1% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 95% (592)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2025

We’ve tested several subscription apps and Loop stands out. The product is solid, flexible, and works reliably at scale, but the real differentiator is the support. The team is fast, knowledgeable, and actually takes the time to understand your setup and help you solve issues properly. Highly recommended if subscriptions are a core part of your business.

Using app

5 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 18, 2025

It's a scam, I tried to cancel my plan for 3 months, they don't let you to do so on their system, you need to send message to their customer support and they still charge me until this day.......

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 17, 2025

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

amazing app and customer service

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Great support from the team especially Sparsh in getting it all set up and optimizing. Really has everything you could need from a subscription app at a great price.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Quick + descriptive support!

Store

nutbar

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Jagrit from Loop has been phenomenal. The white-glove onboarding of this service has been mindblowing. If you're considering a subscription app, you need to use Loop and request Jagrit get you all set up!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Aditya and Dashrath have been incredibly attentive and accommodating to our company's needs. We have a large subscriber base and many payment tokens that needed to be migrated from Wordpress to Shopify. The Loop team managed and executed that technically complex and tedious process exceptionally well without loss of revenue or inconvenience to our staff and customers. The Loop plugin is incredibly customizable and the features and analytics are top-tier. Overall, we are very, very happy we switched to Loop.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

I searched a long time for an app of this functionality. I was looking for an app which allows for a fully customised bundles which can be available for subscription or one time purchase, and has an interface which is clean and modern. Loop is it and their assistance is always very helpful. Thanks!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

The Loop Subscription App is awesome. The features are easy to customize. As an addon, it has a great support team. I got an issue with the integration and it got resolved in minutes.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Dashrath and Amit and the whole Loop Team were fantastic. Dashrath was very patient with us as we took months to finally make a move. During the migration, Amit knew every part of the Loop Platform and had an answer for every one of our questions. He even took time out from his birthday to make sure that our migration went smoothly! The Loop platform and team are full pro. Thanks Loop!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Super fast helping me!!!!!!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

We’ve been using Loop Subscriptions for a few years now and it does exactly what we need. Their customer service has been consistently helpful, and the new bundle page layout looks great on our store. Overall, a reliable app that fits our store’s needs.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

We’ve had a great experience using the Loop Subscriptions App. The platform itself is intuitive and makes managing subscriptions seamless, but what really stands out is the Customer Success team. Our rep has been incredibly informative and helpful, consistently providing valuable insights into our account that have helped us optimize performance. Highly recommend both the app and the team behind it!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear Loop has made managing subscriptions seamless for you! Huge thanks for the kind words about our Customer Success team—we’re excited to keep supporting your growth and success! - Loop team

5 / 5 Share

Nov. 21, 2025

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

Had an amazing experience on the initial setup call with Sparsh. Excited to implement loop more into my business.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

That’s awesome to hear! We’re glad Sparsh made your setup experience a great one—excited to see Loop power more of your business moving forward! - Loop team

5 / 5 Share

Nov. 25, 2025

Always great working with them. Great support from customer success and will guide you through anything. Definitely worth it

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! We’re glad our customer success team has been helpful and look forward to continuing to assist you. - Loop team

5 / 5 Share

Nov. 19, 2025

Going smoothly - Saksham and the team have been very helpful whenever support is needed.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Great to hear everything’s going smoothly! Big shoutout to Saksham and the team—we’re always here whenever you need us! - Loop team

5 / 5 Share

Nov. 18, 2025

Excellent team to work with - a primary reason we returned to Shopify. Best subscription app available for sure!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

That means the world to us—thank you! We’re honored to be part of your return to Shopify and excited to keep delivering the best subscription experience possible! - Loop team

5 / 5 Share

Nov. 18, 2025

i've used a couple subscription apps but when it comes to loop this has got to be the best not only have the onboarding team been extremely helpful but the software they're offering is top of the line Awesome Service and a great option for MRR

Store

Alora

Using app

14 days

Total reviews

9

Average rating

4.9