Loop Subscriptions
Trusted Subscriptions App for eCommerce DTC Brands
Rating
4.9
feedback
375
chart
#2,645
All reviews
Rating Breakdown
Review RSS Feed
Nov. 18, 2024
Amazing support team, super responsive and always get things done for us! Game changer
Nov. 15, 2024
Incredibly fast response time, reliable, and helpful from start to finish
Thank you, Team VMI Sports! Our team is always happy to help :)
Nov. 13, 2024
Free forever plan was a lifesaver to get up and running. It has allowed me to get MRR going and now upgrade to a paid plan. The support team are always happy to help and very quick and effective (not like some other support teams). Aastik has helped me out many times (even during Diwali) and the product is second to none.
Thank you, Team Good For Pets! This made Aastik's day :)
Nov. 12, 2024
A lot of customization even if the non-pro level. Easy to use and customers to use. Great customer service. I have used another subscription plug-in previously with Shopify that was great but very expensive. Loop is a great alternative fair pricing, ease of use and customer service has always been helpful.
Thank you, Team Drink Better Than Booze! :D Reviews like this keep us going. Glad to be your Subscription Growth Partner!
Nov. 7, 2024
Thank you so much for your service.
Thank YOU, Team Café des Guerriers!
Nov. 1, 2024
Amazing customer support that will help you every step of the way!! I've used several other subscription apps and have to say that Loop is the best well rounded app. My customers love how easy it is to get a subscription!
Thank you for the review, Team Nyum Nutrition! Hearing that your customers find subscriptions so easy is music to our ears :)
Oct. 30, 2024
The #1 thing I look for when using a service is customer service and support. Loop has been amazing since day 1. Always working hard to find a way to make it work. It feels like I'm working with a whole team. Thanks again!
Reviews like this keep us going! Thank you, Team Everwell Pro
Oct. 30, 2024
Absolute worst customer service we've ever experienced. Had some trouble with the manual installation and were told to "find a developer." WILD that a Shopify App thinks that the "only way to install a app is manually" when all the other ones we've looked at do it for you or it's automated. Don't waste your time...there are a lot of other, better, and helpful options.
Store
My Store
Using app
About 4 hours
Oct. 29, 2024
We moved from Recharge to Loop and I am very impressed so far. Migration was seamless and the support has been excellent. We've already seen an increase in subscriptions only a week in.
Thank you, Team Coffee Beans Delivered! We're so happy you’re already seeing those subscription numbers climb :D
Oct. 24, 2024
Great app for all of your Subscription needs! Super customizable also. Huge shoutout to Manan for providing exceptional help & support for all of my needs and requests. Thank. you guys!
Thank you, Team PANOVA Manan has an ear-to-ear smile on his face after reading this review :D
Oct. 24, 2024
So far so great. Smooth onboarding and everyone in the CS team has been super helpful. Excited to keep using Loop!
Thank you, Team Melina! Here’s to more subscription success ahead—we’re just as excited as you are! 🚀
Oct. 22, 2024
The app is working exactly as intended, and i just had a request to solve an issue that quickly was dealt with. The team has been working constantly to solve it as quickly as they could. Really appreciated the effort!
Oct. 17, 2024
Tried multiple subscription apps, but Loop checked all the boxes and the Support Team goes above and beyond. Highly recommend.
Oct. 15, 2024
The customer service team (and in particular, Saksham) have been extremely helpful in resolving any issues that arise whilst I'm setting up Loop on my website.
Thank you, Team KOOKEE! Snacks We’re here for you every step of the way, so don’t hesitate to reach out. Here’s to a fantastic experience with Loop :)
Oct. 14, 2024
This app has made managing subscription orders so easy and stress-free. The customer support team is fantastic! All questions and needed help were promptly addressed. Their support resolved everything quickly!
Thank you, Team goPure Beauty! We’re doing a little happy dance knowing Loop has made managing subscriptions a breeze for you 💃
Oct. 11, 2024
Great app and most of all customer service for beginners who are new to this platform and news to the business vertical. My rep Shivam is extremely responsive and takes initiative in understanding our specific business model/marketing while also going above and beyond by sharing industry trends. Always a great experience working with Shivam!
Hey! Thank you for the review, Team Magic Scoop This made Shivam's day :)
Oct. 11, 2024
Loop has very good customer service. I just logged a chat and had my problem solved at midnight, California local time. Cool! Thanks Loop!
Thank you, Team Grateful Bread! Customer service is our forte! Always happy to help :)
Oct. 7, 2024
I went through the onboarding process with Loop, and I cannot say enough good things about their team and services. Sharath and Lesle were top notch in their guidance, and the app itself is extremely sleek and user friendly. While ultimately my business did not end up needing this app, It's not easy to get real human services this good anymore. If you were on the fence about the app, I wouldn't hesitate! The customer service alone makes it worth the jump.
Thanks a lot for your 5 star review, Team The Scotch Malt Whisky Society. Glad to hear you had a great experience with the support team and enjoyed the app's user-friendly design! Thank you for sharing your feedback. :)