ExpressMed review for Loop Subscriptions
Aug. 8, 2023
Migrated to Loop from Recharge and like it a lot more so far. App is easy to set up and the team is very helpful with migrating over customers and getting everything onboarded. My only complaint is that I wish it had a feature that automatically emails customers if the product they're subscribed to changes in price and gives them the option to opt-out. Other than that, I think they are a great solution.
Thank you for your kind words, Team ExpressMed! We're delighted to hear that you've made the switch to Loop from Recharge and are finding our app to be a better fit for your needs. Very happy to know that the app setup and onboarding process have been smooth for you :) We truly appreciate your feedback regarding the feature you mentioned about automatic price change notifications for subscribed products. We understand how valuable such a feature can be for your business and the convenience it offers to your customers. Rest assured, we've taken note of your suggestion and have passed it along to our product team for consideration. Your satisfaction is our priority. We're here to continuously improve and provide you with solutions that meet your requirements. If you have any more insights or ideas, feel free to share them – we're all ears! Thanks again for choosing Loop as your subscription solution. We're excited to continue supporting your DTC brand's journey 🚀 Cheers, Team Loop