The Modern Silo review for Loop Subscriptions
Sept. 8, 2021
This app is a JOKE. There is NO customer service. They do not contact you ever. They just keep sending "schedule a call" emails but then push your call off over and over. And all call times are between midnight and 4am. I'm convinced that all reviews were entered by this company.
Hi Tinley, After this review and even before this review, we have tried reaching out to you to activate Subscriptions for your store but haven’t been able to do so. You scheduled 3 calls with us for your subscription widget issue but didn’t join any of the calls. After every call, we sent an email asking you to reschedule the call and even followed-up with you. I have updated the timeline of events on the google doc below, we have shared the same sheet with you as well. I am really not sure what we could have done differently so you wouldn't have felt disappointed with us. If you do want to try us again, please feel free to respond to our emails and we will be happy to power subscriptions for you. Thanks, Team Loop
