The Nature Mother Australia review for Loox ‑ Product Reviews App
Feb. 18, 2023
I cancelled the app on my store but it still charged my credit card after cancellation. They made it so hard the cancellation process.
Developer Reply
Hey, Josh from the Loox team here :) I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this. It might be that an app charge is already included in an invoice before the app is removed and hence still appears after it is uninstalled. I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.
Loox ‑ Product Reviews App
4.9
22,014 reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Developer
Shopify App Store