Loox ‑ Product Reviews App
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Rating
4.9
feedback
22,981
chart
#258
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
18%
-
Less than a day
13%
-
Less than a month
36%
-
Less than a year
29%
-
More than a year
5%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising its ease of use, customer support, and effectiveness in generating reviews. Users appreciate the app for its user-friendly interface, seamless integration with Shopify, and the boost in customer feedback and trust it provides. The customer service team, particularly individuals like Dolev, Liz A, and Sara, received high praise for their quick and helpful support in resolving issues. Additionally, the app's features like automated review requests, modern design, and customizable widgets were highlighted as significant benefits by users. However, there were a few mentions of pricing concerns, especially for smaller shops, where users felt the subscription costs were high for the value provided.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 25, 2025
I moved over to Loox from another review service a while back and the experience has been very smooth ever since. Everything is pretty straightforward and the extra features are great. I needed some help implementing custom code snippets into my theme and Shany took care of it in no time. The only thing that I would like to see improved at the moment is their relatively new smart upsell feature. The metrics interface is limited and there are minimal options for tweaking.
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