Loox ‑ Product Reviews App

Hey, Arielle from the Loox team here. I'm truly sorry to hear your experience with Loox was not as you expected. I’ve reached out to you privately through our support, and I'm here to make sure we get this sorted out together

Hey, Arielle from the Loox team here. I’d be happy to dig deeper into what you see on your end. I contacted you privately and will happily set up the widget for you as soon as possible! Our Support team is always happy to help! Please don't hesitate to contact us with any questions or requests.

Hey, Rotem from the Loox team here :) Thanks for sharing your experience. I’d be happy to dig deeper into this. I’ve reached out to you privately through our support and am here to ensure we get this sorted out together!

Hey, Tal from the Loox team here :) Loox offers multilingual support, which detects the customer's locale and changes the language of the Loox emails and widgets to 19 supported languages. If you'd like to change the language to an unsupported one, we can help you set this up through our support. I’d be happy to dig deeper into a solution that would fit your needs. I’ve reached out to you privately through our support and I'm here to make sure we get this sorted out together.

​Hey, Ilan from the Loox team here. Loox fully supports having the Rating widget for the collection page products. I contacted you privately and will happily set up the widget for you as soon as possible! Our Support team is always happy to help! Please don't hesitate to contact us with any questions or requests.

Hey, Tamarry from the Loox team here :) I’d be happy to dig deeper into what you see on your end and assist accordingly. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

Hey, Lilach from the Loox team here :) Our support team is available 24/7 via email, you can always reach out to us! Here's our email address: [email protected] In any case, I've personally reached out to you and I'd be happy to provide you with assistance!

​Hey, Tal from the Loox team here :) ​ ​I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. ​ ​We built Loox with attention to our merchants’ store performance, and we utilize a CDN (content delivery network) to serve scripts and photos. ​ ​In addition, Loox only starts loading after the page is fully loaded and ready for customers to use (this includes all scripts and photos). ​ ​I’d be happy to dig deeper on what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

​Hey, Tal from the Loox team here :) Our support team is available 24/7 and always happy to help! ​ ​ I’d be happy to dig deeper on what you see on your end. ​ ​I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

​Hey, Tal from the Loox team here :) ​ I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. ​ I’ve reached out to you privately through our support, and I'm here to make sure we get this sorted out together :)​ ​

Hey, Lilach from the Loox team here :) I would be happy to better understand what you are experiencing on your end. Our support team is available 24/7 and always happy to provide you with assistance! I've reached out to you privately, and I'll gladly assist with your case.

Hey, Tamarry from the Loox team here :) I appreciate the feedback. We're always improving our product and are thankful to have customers like you who can point us in the right direction. Loox currently supports the translation of all customer-facing widgets and emails in 19 different languages, including Portuguese. I would be happy to continue the conversation with you privately and have reached out via our Support.

Hey, Tamarry from the Loox team here :) I apologize for the confusion and I’m happy to help clear the air! Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month. Our Beginner plan is designed for stores who are starting their journey and help them grow their business. We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans. I’ve personally reached out to you and be happy to see how we can assist.

Hey, Lilach from the Loox team here :) I'm truly sorry to hear your experience with Loox was not as you expected. We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans. Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month. Our research shows that visual reviews convert visitors into buyers significantly more than text-only reviews. In fact, Photo reviews can actually convert up to 91% more than textual ones. I've reached out to you privately through our support so that we continue the conversation through email :)

​Hey, Josh from the Loox team here :) ​ ​I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this. ​ It might be that an app charge is already included in an invoice before the app is removed and hence still appears after it is uninstalled. ​ ​I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.

Hey, Lilach from the Loox team here :) I'm truly sorry to hear your experience with Loox was not as you expected. We would love to better understand your perspective to see how we can improve Loox. I've reached out to you privately through our support so that we continue the conversation through email :)