Loox ‑ Product Reviews App
All reviews
Promt resolutions and service
I had an amazing experience with Joyce! Joyce went above and beyond to help me with my heavily customized Shopify theme. The issue was quite complex, but she was incredibly patient, knowledgeable, and determined to find the right solution. She explained everything clearly, took the time to understand the problem, and never made me feel rushed. Thanks to her help, everything is now working exactly as I wanted. It's rare to receive support of this quality. Thank you so much, Joyce—you made what felt like an impossible task so much easier. You're a real asset to the Loox support team!
Rina was incredibly helpful and solved an issue I had been struggling with for a long time. The Loox review widget was visible in the Shopify editor but not on the live page, and after I had already tried creating several pages from scratch, she quickly identified that the problem was related to the Content Security Policy. She explained the issue clearly, disabled the CSP for my store, and confirmed that the widget was working correctly. She was patient, professional, friendly, and very efficient throughout the entire conversation. Thank you so much, Rina. You saved me a lot of time and frustration!
Compared to other software, Loox is the most convenient and best-performing plugin we have used so far.
Dan was incredibly helpful and resolved my issue quickly. He identified the problem, explained it clearly, and fixed it promptly. Everything is working perfectly now. Thank you, Dan, for the excellent support!
Overall great experience and proactive custoemr support
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