Inpulse review for Loox ‑ Visual Product Reviews
June 20, 2025
I was really excited about Loox at first - it seemed like the perfect fit. The design is clean and it looks great on-site, but once it’s set up, the functionality just isn’t where I expected it to be. It’s not intuitive to manage ongoing review requests, and I couldn't easily see who had received emails or who was still in the queue. For the price, I expected more visibility and control. It’s a good-looking tool, but lacks too many basics to justify the cost long-term.
Hi, Thanks for taking the time to leave a review. I'd be happy to clarify this. Review request emails can be managed from the Orders page of your Loox admin. We always aim to make Loox as easy and intuitive as possible, and your input is truly helpful as we continue to improve. I’ve sent you an email with more information on this and to hear more about your thoughts on what would help Loox improve the experience for you. I'll be happy to hear more of your thoughts there.
Loox - Shopify Product Reviews, UGC, Referrals, Upsells