Canvas by Numbers US review for Loox ‑ Product Reviews App
Feb. 27, 2023
Don't get me wrong. This app is great and serves its purpose. The reason for giving such a bad rating is the lack of internationalization features. If you are taking advantage of Shopify markets to sell in different languages and currencies, Loox cannot be translated unless you use Weglot, an expensive translation app that injects lots of code into your store and host translated pages in their servers rather than Shopify's. After using Loox for quite sometime, we will need to switch back to Judge.me so our social proof can be translated via Shopify translation API rather than some extra app we don't really need. It is disheartening because we like the app, and it's a lot of work to switch back. I hope they consider fixing this.
Hey, Josh from the Loox team here :) I appreciate the feedback. We're always improving our product and are thankful to have customers like you who can point us in the right direction. Our Multilingual widgets do allow for the automatic translation of the widgets using Shopify Market. The Weglot integration is specific to the review content only. I would be happy to continue the conversation with you privately and have reached out via our Support.
Loox - Shopify Product Reviews, UGC, Referrals, Upsells