iGlow.no review for Loox ‑ Visual Product Reviews
Dec. 10, 2025
2023: Works great. Maybe a little early to draw a cohesive conclusion, but compared to the reviews app in Vitals this works much better, both on the customer end (adding reviews, getting reward, receiving mails), and administering and displaying the reviews. UPDATE 2025: We contacted Loox to get a feedback on why they haven't informed us clearly enough how much the additional orders would cost us or why the haven't moved us over to the Unlimited plan. Since this isn't displayed clearly in the app itself, only when you go through the Shopify bill this hasn't caught our attention until now, leaving us with a total bill to Loox this year at $USD 9959.76… On their website or in the app itself they do not inform users about the "Unlimited" plan (299$ per month) that is shown in the Shopify App Store. When I flagged this to the chat support I was very quickly stopped and moved over to email and the chat was reset. So if you're wondering why Loox is doing so well? Look for the fine/hidden print in the plan.
Hey, I’m sorry to hear about the confusion around your billing. We do our best to keep our pricing as clear as possible, with all details available on our website, Shopify listing, and within the app. We really appreciate your feedback on this- and we're always trying to improve the user experience. I’ve reached out via email to go over your plan with you and figure out which Loox plan will work best for you. Please feel free to reply whenever it’s convenient - we’re here to help.
Loox - Shopify Product Reviews, UGC, Referrals, Upsells