The Better Scalp Company review for Loox ‑ Product Reviews App
April 21, 2023
Needed help setting up my review carousel on my home page and Chester solved it for me in less than 5 minutes. I rate their customer service 5 stars. Only negative thing about this app is the lack of customization available. I wish the emails were more customizable as well as the look of the reviews on my website. Also, when selecting your options in the settings, they don't show photos of what it would look like (ex: selecting 'rounded corners' instead of 'sharp corners' but you can't see the difference between the two until you save it and look at your website)
Hey, Tamarry from the Loox team here :) I appreciate the feedback. We're always improving our product and are thankful to have customers like you who can point us in the right direction. We have released a lot of features in recent years, including various customization options for both displaying reviews and collecting reviews via email. I’d be more than happy to help you find customizations that work for your brand. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
Loox - Shopify Product Reviews, UGC, Referrals, Upsells