Touche Sport | Argentina review for Loox ‑ Product Reviews App
June 27, 2023
Was using the app and it worked perfectly and out of the sudden they disable access on their dashboard app if you don't upgrade the plan ??? next plan says and i quote "300 review requests included in base price + $28 per additional 300 emails" but there is no way to limit how much you want to spend so you could easily pay hundreds of dollars without control over it! Disabling the messages to new customers if a certain volume of orders is reached, is understandable. But closing access to the app due to a certain amount of orders ?????? As soon as next month when I get access to the app again I will delete it and transfer all my reviews to another app. NEVER AGAIN LOOX !
Hey, Lilach from the Loox team here :) Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month. Our Beginner plan ($9.99) is designed for stores that are starting their journey and is meant to help them grow their business. We completely understand that costs are a big part of every merchant's decision about which apps to use. We've built Loox to provide a great return on investment on all of our plans. I've also personally reached out to you and am happy to continue the conversation with you privately.
Loox - Shopify Product Reviews, UGC, Referrals, Upsells