Un Bracelet review for Loox ‑ Product Reviews App
July 3, 2023
this app will drain your money, there is no way to setup a spending limit for automatic reviews they will keep charging you 28dollars per 300 emails which is really expensive, I can't find anyway to stop these automatic reviews.
Hey, Tamarry from the Loox team here :) I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this. Our Growth plan is a pay-as-you-grow plan that charges based on how many review request emails you send each month. This plan is designed to allow you to collect reviews from all your customers but only pay for what you actually use. This means that during slower months, you automatically pay less. We completely understand that costs are a big part of every merchant's decision about which apps to use. We've built Loox to provide a great return on investment on all of our plans. All our plans, including those for larger-scale stores, have an extremely high ROI. I’ve personally reached out to you regarding your refund and am happy to continue the conversation with you privately.
Loox - Shopify Product Reviews, UGC, Referrals, Upsells