CaseMogul review for Loox ‑ Visual Product Reviews

Aug. 4, 2023

Great app, also great customer support. Their customer support team was great to deal with, particularly Rotem, the customer support engineer and Aya, in customer support. The only issue I have is with the functionality and that you can't offer an incentive for text only reviews, just if the customer provides a video or image with their review. I can see the benefit of only offering an incentive for video/images, but it should be a choice depending on the businesses' situation. Other than that small thing, it's a great and simple app to use, with lots of good features and excellent customer support!