Vorioal review for Loox ‑ Product Reviews App
Dec. 17, 2023
If i don't choose to upgrade the plan, then i couldn't get in the admin, all the reviews disappeared! Why? robber
Hey, Rotem from the Loox team here :) The Loox admin is accessible regardless of your plan. Our Beginner plan is designed for stores starting their journey and is meant to help them grow their business. Once your order volume grows, we recommend upgrading the plan so that Loox is better suited for your needs. Even if you choose not to upgrade your plan, your reviews and settings remain exactly the same. I can see your Loox reviews are still displayed on your store pages. I would be happy to understand better what you are experiencing on your end. I've reached out to you privately; please find our email in your inbox so we can continue the conversation from there. Please also know that our support team is available 24/7 and always ready to provide you with assistance!
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