DINING DREAMS STORE review for Loox ‑ Product Reviews App

June 23, 2024

Disappointed with the Service and Support. Poor Customer Support: I faced issues with importing reviews, and despite multiple communications with their support team, the problems remained unresolved. Lack of Transparency: Even though I was already paying for the service, I was unexpectedly offered a 60-day trial instead of a direct solution to the issues I was facing. Inconsistent Performance: The app's functionality was unreliable, affecting my store's review management process. I decided to remove the app due to these ongoing challenges and the inadequate support provided. As a paying customer, I expected more reliable service and better communication. Recommendation: I would advise potential users to carefully consider their needs and explore other options that may offer more consistent performance and responsive customer support.