My Store review for Loox ‑ Product Reviews App

Hey, Arielle from the Loox team here. I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this. Since Shopify requires explicit merchant consent when choosing an app subscription plan, we cannot choose or subscribe to a plan for you. In any case, our support team is available 24/7 and always happy to help! I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)