Tech Horizon Labs review for Loox ‑ Product Reviews App
Oct. 3, 2024
Do not install this app - there is no free tier so you have to subscribe - and when you do there is no where to unsubscribe - scam app - keeps billing even when you uninstall it - shopify support said to just find the app and go to their site to remove the billing ... funny when Loox does not provide any form of a customer billing portal ...
Hey there, Sara from the Loox team here :) Loox can be uninstalled at any time just like any other app by removing Loox from your Shopify apps menu. As soon as Loox is uninstalled, Shopify stops triggering new app charges. Sometimes, a pending app charge that was triggered before you uninstalled Loox may still appear on your invoice. I've reached out to you via email regarding your refund, and look forward to providing you with additional assistance there!
Loox - Shopify Product Reviews, UGC, Referrals, Upsells