Readers.ae review for Loox: Product Reviews App & AI
March 11, 2026
They're scammers, charge you extra and don't inform you. if you try to export your reviews, they ask you to upgrade plan. Use Judge.me instead.
Hi, thank you for taking the time to share your feedback. I’m sorry to hear that the recent charge came as a surprise. We always aim to keep our pricing transparent, with details available on our website, Shopify App Store listing, and within the app. Regarding exporting your reviews, I can see that my colleague has already replied to your email with instructions and attached your reviews file. I’ve also reached out to you directly via email so we can help resolve this for you. Please feel free to reply whenever it’s convenient. We’d truly appreciate the opportunity to assist further.
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