Balardi review for Loox: Product Reviews App & AI
Sept. 25, 2025
The app was completely crushed, we sent many emails to past customers and they all got an error, it also stuck the whole website because their script is down and for hours no one fixed it ,The time it takes them to answer on the chat is horrible!
Developer Reply
Hey, I’m sorry to hear that your experience with Loox and our chat support wasn’t what you hoped for. We strive to provide great value through our app and high-quality support, so it’s disappointing to know we didn’t meet your expectations. I’ve reached out to you via email and would be happy to continue the conversation there to address any of the concerns you might have. Thanks, Dolev from the Loox Support team
Loox: Product Reviews App & AI
4.8
7,513 reviews
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Developer
Shopify App Store