Sawinery review for Loox: Product Reviews App & AI

1 / 5

Dec. 1, 2025

Great app but they charge you EXTRA $40 FOR EVERY 300 orders after the first 300. Without any notice I got big bill due to Black Friday sales. Compared to the competition this is like 40x the price. changing to another app and recommend to anyone with more than 300 orders to BEWARE.

Using app

About 1 year

Total reviews

4

Average rating

3.0

Developer Reply

Hey, thank you for sharing your feedback. I am sorry the recent charge came as a surprise. We aim to keep pricing clear and easy to review across our site, our Shopify listing, and inside the app, and we focus on delivering meaningful value through tools that help bring in new customers, raise conversions, and encourage repeat purchases. I reached out by email to review your plan together and answer any questions you may have. You are welcome to reply whenever it is convenient.

Loox: Product Reviews App & AI for Shopify
Loox: Product Reviews App & AI
4.8 star
7,513 reviews

Don't settle. Convert with visual reviews, superpowered by AI.

Developer
Shopify App Store