Karine Sultan review for Loox ‑ Product Reviews App
April 7, 2026
We’ve had a major issue with Loox referral codes adding duplicate items to cart that customers can’t remove. Reported months ago with proof, still not fixed. Cost us sales and returns. Support treated it like a new issue. Not recommended.
Developer Reply
Hey, thank you for your honest feedback. We're genuinely sorry we fell short - both with the issue itself and with the support experience along the way. That's not the standard we hold ourselves to. We've reached out to you directly and look forward to making this right.
Loox ‑ Product Reviews App
4.9
7,988 reviews
Convert more with visual product reviews, superpowered by AI
Developer
Shopify App Store