Roswell Pro Audio review for Loox ‑ Product Reviews App

1 / 5

April 15, 2026

I came here to leave a 1-star review, read the others, and now I realize Loox is significantly worse than I already thought. My main issue is that I'm paying money for a system that refuses to let me moderate the content. So if someone leaves a BS review, I can't delete it. I'm not talking about a legit bad review, but about irrelevant / off-topic / support requests etc. I can "flag" reviews which apparently just delays publication -- although apparently, according to other 1-star reviews, all these bad reviews, even if unpublished, show up in Google anyway. Even worse: I just realized the app pre-approved its own spending limit of $585 per month (!). I can't change it to a lower number. THAT'S $7000 PER YEAR for a reviews app.

Using app

Over 6 years

Total reviews

2

Average rating

1.0

Developer Reply

Hey, Yarin from the Loox team here. We saw your feedback rating your experience with Loox I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. I’ve personally reached out to you regarding this matter and am happy to continue the conversation with you privately.

Loox ‑ Product Reviews App for Shopify
Loox ‑ Product Reviews App
4.8 star
7,642 reviews

Convert more with visual product reviews, superpowered by AI

Developer
Shopify App Store