made4health review for Loox ‑ Product Reviews App
March 23, 2019
After installation i understood that you can't modify reviews, you cant more that one picture per review, and its very expensive. Si i uninstalled it, but now, i still have ALL the reviews on my store. I went to the code to delete some parts of the code, but WHEN i upload a clean new theme, i still have part of the code in this new theme, and the reviews are still here !!!!! big MESS UP !! Impossible to make a clean uninstall. This is a shame. Do not install
(Updated) Hey, Amit K. from the Loox team here :) I'm sorry to hear that your experience with Loox was not as expected! Generally speaking, after an app is removed from your store, Shopify blocks all access to your theme for that app. This means that apps cannot remove the code they add once they are uninstalled. With that said we are more than happy to help you with this through our support team if you prefer not to change the code yourself. From what you've described regarding the widgets still appearing - this sounds like it might've been related to your local browser's cached version of the page. When checking your live pages for an update to the page's code, we always recommend refreshing without using the cached version of the site by pressing Ctrl+F5 (on Mac: ⌘+R ). In any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.
Loox - Shopify Product Reviews, UGC, Referrals, Upsells