FORENCOS review for Loox ‑ Product Reviews App
Aug. 10, 2019
waited for few days to get your answer, they just deleted the ticket. Please just remove the 'We usually respond in a few hours' section. We regret upgrading ur service as 'pro'. Your customer service is actually the worsst out there.. It's horrible.
Hey, Amit from Loox support here! I checked our logs, and I can see that you contacted us on 07/27 and that Yishai replied to you that same day. I can also see you contacted us on 08/10 and that I replied to you around 10 hours later. I sincerely apologize if our responses did not arrive for any reason. I would like to assure you that we are here to help with everything you need as soon as possible. I have sent you an email from my personal address in order to ensure we help you with everything you need!
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