Kreative Lemons review for Loox ‑ Product Reviews App
Oct. 7, 2019
I don't like the fact that Loox is sending emails for reviews on default. Customers will get an email before the order even arrives. Had to turn it off all together.
Hey, Thanks for sharing your feedback! Review request timing is certainly crucial, and we wouldn't want them to get sent too soon (or too late!). On your Settings tab in the app, you can configure emails to be sent X days after purchase, fulfillment or delivery dates - to ensure that emails go out at the perfect timing that matches your store's delivery times. As always, our support team is available and happy to assist with any question or concern - our goal is to help you make the most of Loox and we'd love to help :)
Loox - Shopify Product Reviews, UGC, Referrals, Upsells