Cool Pari review for Loox ‑ Product Reviews App
Nov. 2, 2019
Hey loox I unsubscribed from your basic plan month ago and un installed your app but you still charged me 9.99 thats not fair!
Developer Reply
Hey - Yishai from Loox here :) Please note that Shopify is in charge of app charges according to their policy here: https://help.shopify.com/manual/your-account/manage-billing/your-invoice/transactions-and-fees#domains-themes-and-app-fees As we mentioned in our email, Shopify triggered the app charge on October 6th and Loox was removed after, on October 10th, for this reason you saw the charge in your Shopify invoice. If you have any further questions please don't hesitate to contact our support team, they'd be more than happy to help!
Loox ‑ Product Reviews App
4.9
22,044 reviews
Loox - Shopify Product Reviews, UGC, Referrals, Upsells
Developer
Shopify App Store