Qualycompras review for Loox ‑ Product Reviews App

Hey, Please note that Shopify is in charge of app charges according to their policy here: https://help.shopify.com/manual/your-account/manage-billing/your-invoice/transactions-and-fees#domains-themes-and-app-fees We checked Shopify's records, and we can see you installed Loox on October 23rd and started your 14-day free trial which ended on November 6th, which is when Shopify charged you. If you meant to remove Loox before the trial ended and you're interested in a refund, please contact us and we'll be happy to help!