COSMIC&Co™ review for Loox ‑ Product Reviews App
Dec. 4, 2019
SERIOUSLY HOW HARD IT IS TO FIND A REVIEW APP THAT GIVES YOU WHAT YOU REALLY NEED, AND THAT´S ONLY... WELL, JUST REVIEWS WITH PHOTOS. SO SIMPLE WHAT IM ASKING FOR. AM I ASKING TOO MUCH? LIKE I DONT NEED BONUS EMAILS, DISCOUNT CODES NEITHER THE AUTOMATIC REVIEW REQUEST. I DONT NEED NONE OF THAT. THATS THROWING YOU MONEY . IM NOT EVEN GOING TO PAY 9.99 FOR THINGS THAT I DONT NEED. AS SOON AS I INSTALLED IT , I DELETED IT. I DONT EVEN WANT THE ``14 DAYS FREE TRIAL´´ AND I HOPE YOU DONT CHARGE ME THE 9.99. I HOPE I DON'T FIND ANY SURPRISES IN MY BANK ACCOUNT.
Hey, Yishai from the Loox team here :) Loox supports importing and displaying reviews on all our plans, and you can decide to disable any feature you don't wish to use through your Loox settings. In any case, please note that Shopify manages all app charges and billing cycles according to their policy here: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/charges#domains-themes-and-app-fees Shopify should trigger an automatic app charge only once an app's trial period ends. Since you uninstalled before your free 14-day trial ended you should not be charged for your use of Loox. If you have any further questions please feel free to contact our support team and we'd be more than happy to help!
Loox - Shopify Product Reviews, UGC, Referrals, Upsells