TRENDYJUST review for Loox ‑ Product Reviews App

1 / 5

Dec. 16, 2019

I made the payment I bought the program. I accidentally deleted the program. I uploaded it again. He wants money from me again. dishonest

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hey - Yishai from Loox here :) Please note that Shopify manages all app charges and billing cycles according to their policy here: https://help.shopify.com/manual/your-account/manage-billing/your-invoice/transactions-and-fees#domains-themes-and-app-fees To the best of our knowledge, Shopify should not create an additional charge for an app that was uninstalled and re-installed mid billing cycle. You can refer to this article: https://ecommerce.shopify.com/c/api-announcements/t/bug-fix-billing-api-double-billing-charges-on-reinstall-548538 This means that you should be able to choose a plan and use Loox for the remainder of your billing period without being charged twice. In any case, please contact our support team and we'd be more than happy to help you with this!

Loox ‑ Product Reviews App for Shopify
Loox ‑ Product Reviews App
4.9 star
22,044 reviews

Loox - Shopify Product Reviews, UGC, Referrals, Upsells

Developer
Shopify App Store