MY BPF review for Loox ‑ Product Reviews App
June 11, 2020
Customer service 0, they answer after 2 days. You can't edit reviews, you cant select multiple countries to import, oh and even if you select usa it will still import you review from russia and ukraine... you can't show the flag for buyer... Basically i don't get why will i keep this app.
Hey, Amit from the Loox support team here :) Our support team works hard giving the best possible answers to our users and we always answer within 24-hours. I took a look at our support logs and all support requests from your account were answered within a few hours of submitting the ticket. Could you please check the email listed on your Shopify account for an answer from our support? Generally speaking, Loox supports importing reviews from all countries and even filtered to reviews from specific countries. And of course, you can always reject any review that does not match your needs. In any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.
Loox - Shopify Product Reviews, UGC, Referrals, Upsells