Balajoy review for Loox ‑ Product Reviews App
Aug. 28, 2020
Expensive, couldn't customize reviews. We all know how poor the reviews from aliexpress are and we have to import exactly what those words are to our website. So I removed this app from my store. However, there are left codes. Now all of my products are showing 7 reviews even if there's no review at all.
Hey, Dor from the Loox team here :) I just wanted to let you know that our support team is here to assist you in anything you need. Please note that Shopify manages all app charges and billing cycles according to their policy here: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps While Loox does not support review editing, our AliExpress importer allows you to disable automatic AliExpress translation and import reviews only from a certain country, or choose not to import a certain review's text. In regards to any leftover code, when you uninstall Loox, all review widgets and star ratings should be removed from your store automatically. If for some reason this doesn't happen, we offer a full guide on how to remove any leftover code on our uninstall email. In any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.
Loox - Shopify Product Reviews, UGC, Referrals, Upsells