Moodlondon review for Loox ‑ Product Reviews App
Jan. 27, 2021
Best Review app I have used. The only thing I'd say is... (and i know this may defeat the point) I would like to have the option to provide a discount for a 4+ star review even if the customers hasn't posted a photo. Reason being, poeple do everything on the go now so they might want to leave a quick review whilst on the train for example but not in a postion to take a photo, then later forget. If im being blind and this feature is available please let me know. Thanks
Hey, Amit K. from the Loox team here :) We currently support incentivizing photo reviews only (as our studies show that photo reviews turn visitors into sales substantially more than text-only reviews). However, we offer customers the option to leave a textual review and receive a reminder to add a photo to their review 3 days later. This allows customers to submit a review on-the-go, add a photo whenever they're ready, and receive the discount offered. This feature can be set from within your Loox settings. If you need any assistance or have any additional questions, feel free to reach out to our support team - we're always happy to help!
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