Double Poncho review for Loox ‑ Product Reviews App
June 25, 2021
Reviews are not translating in translation apps, And you have to pay absolut insane amount of money extra just for that.
Hey, Dor from the Loox team here :) I'm sorry to hear your experience with Loox was not as you expected, and I'd like to elaborate on this matter. Please note that since Loox does not have a built-in solution to translate reviews on your live site, we have an integration with Weglot, which allows you to do just that. Through the integration with Weglot, you can translate your reviews automatically according to the user's language. The integration with Weglot is available on the Advanced plan, which I see you are currently subscribed to. If you are facing issues with the integration, or for some reason it is not functioning properly, please let us know and we'll be happy to assist! In any case, I have reached out to you over email for further assistance! Please look for an email from [email protected] in your inbox :)
Loox - Shopify Product Reviews, UGC, Referrals, Upsells