Cupid Crystal review for Loox ‑ Product Reviews App
Nov. 24, 2021
STAY AWAY!!!!!!!! Way too expensive and impossible to remove from your website. This has been the only review app that left code on my website after deletion. After following their steps to manualy remove their code, it still causes bugs on my website.
Hey, Yishai from the Loox team here :) I totally understand how stressful it is when an app isn't behaving as you expect. Unfortunately, Shopify removes all access to edit your theme when an app is removed and apps are not able to automatically remove any code once uninstalled. We do automatically hide any elements after removing the app and nothing should appear on any page once refreshed. In any case, our team would be happy to go into your theme and manually remove the Loox code once you give us permission. We have contacted you privately to continue assisting you with this. Regarding the price, our pricing is designed to fit merchants of all sizes from those just starting out, all the way to big brands. We have various plans that fit different needs starting at only $9.99/month. Please check your Shopify email for a response from our support team on how to give us permission to help you remove the code from your theme, we'd also be more than happy to help with anything else you need :)
Loox - Shopify Product Reviews, UGC, Referrals, Upsells