SUPAREE review for Loox ‑ Product Reviews App

I have been using loox for a long time, they automatically changed my plan twice to upgrade me from $14.99 to $34.99, I only found out about this loophole when I saw my bill, they upgraded my plan without my consent, this time I found out they upgraded my plan again, I tried to contact them to change it, they didn't reply to my emails for a week after they changed it, I asked Why is there a $9.99 plan now and why can't I even get back to customers when I use the premium plan, no one gives me an answer, no matter how much you contact no one will get back to you. I just think they gave someone a benefit for someone else to write them a 5 star feedback, I have been using it for a long time and am very angry. I hope you don't join this scam.