I Love Better Life review for Loox ‑ Product Reviews App
Dec. 15, 2021
Can someone help urgently? your team has changed the reviews counts to reviews score with no way for me to change it back. and no reply for 5 hours now despite my emails. am I blocked in my emails? can revert back to reviews counts as my ads are about to run
Hey, Josh from the Loox team here :) I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. I took a look at your correspondence with our team and it seems that we are still actively handling your requests to ensure your widget appears just the way you'd like. Generally speaking, our support team is available 24/7 will always respond to your emails within 24 hours as well. Please look out for an email from our Support team so that we can continue to assist you.
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