I Love Better Life review for Loox ‑ Product Reviews App

3 / 5

Dec. 15, 2021

Can someone help urgently? your team has changed the reviews counts to reviews score with no way for me to change it back. and no reply for 5 hours now despite my emails. am I blocked in my emails? can revert back to reviews counts as my ads are about to run

Using app

4 months

Total reviews

3

Average rating

4.3

Developer Reply

Hey, Josh from the Loox team here :) ​ ​I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. ​ ​I took a look at your correspondence with our team and it seems that we are still actively handling your requests to ensure your widget appears just the way you'd like. ​ Generally speaking, our support team is available 24/7 will always respond to your emails within 24 hours as well. ​ ​Please look out for an email from our Support team so that we can continue to assist you.

Loox ‑ Product Reviews App for Shopify
Loox ‑ Product Reviews App
4.9 star
20,973 reviews

Loox - Shopify Product Reviews, UGC, Referrals, Upsells

Developer
Shopify App Store