Loja Solaris Ofertas review for Loox ‑ Product Reviews App
Jan. 21, 2022
Péssimo aplicativo, plano caro depois que tem certo limite de reviews. Troquei de plano e os comentários do meus clientes sumiu tudo! Não recomendo.
Hey, David from the Loox team here :) I'm genuinely sorry to hear that your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues. Generally speaking, Loox offers various plans to accommodate stores of all sizes and budgets. From just stores starting out all the way to tens of thousands of orders a month. The Plan you were subscribed to is the Loox Beginner Plan. Our Beginner plan is designed for stores that are starting their journey and helping them grow their business. It is limited to a total of 500 orders from when you finish the Loox trial. Due to this, after reaching your first 500 sales after the trial ends, the Loox Beginner plan will no longer be available, and your Loox admin will no longer be accessible until you select your next Loox Plan. With that being said, I can assure you that all front-facing widgets and reviews appear exactly the same, and Loox will make no changes to your live store. I've reached out to you privately through our support and am here to make sure we get this sorted out together :) If you have any other questions or need assistance with anything, do not hesitate to contact our support team. We'd be more than happy to help :)
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