Bigfoot Bushcraft review for Loox ‑ Product Reviews App

1 / 5

March 6, 2022

Hidden charges at ridiculous rates. $35/300 emails? Ended up paying over $200 last month for this app. More than Shopify itself. Worst part is their lack of transparencies on the fees. You'll just get slapped with it. Get a different app.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

​Hey, Josh from the Loox team here :) ​ ​I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this. ​ ​Our Growth plan is a pay-as-you-grow plan that charges based on how many review request emails you send each month. This plan is designed to allow you to collect reviews from all your customers but only pay for what you actually use. This means that during slower months you automatically pay less. ​ ​We are confident that the app will pay itself back in full by increasing the conversion and retention of your customers. Not to mention reaching new customers with referrals, and increasing the amount of reviews you will collect. ​ All our plans, including those for larger-scale stores, have an extremely high ROI.​ ​ ​We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans. ​ ​I’ve personally reached out to you and am happy to continue the conversation with you privately.

Loox ‑ Product Reviews App for Shopify
Loox ‑ Product Reviews App
4.9 star
21,521 reviews

Loox - Shopify Product Reviews, UGC, Referrals, Upsells

Developer
Shopify App Store